Inspector General: NHTSA Needs To Rethink Defect Investigation

Remember the uproar over Unintended Acceleration in Toyotas? After more than a year of investigation, NHTSA has yet to find a definitive cause for the furor… although the experience was not an entire waste. In fact, the most interesting result of the entire situation was that it cast light on NHTSA’s inefficacy as much as it did embarrass Toyota’s quality control. And to help clarify what exactly the lessons of the Toyota flap were, the DOT’s Inspector General has released a report detailing its criticisms of the federal safety regulators. According to the report [ PDF], NHTSA’s Office of Defect Investigation (ODI) has not

  • Adequately tracked or documented pre-investigation activities.
  • Established a systematic process for determining when to involve third-party or Vehicle Research and Test Center (VRTC) assistance
  • Followed timeliness goals for completing investigations or fully implemented its redaction policy to ensure consumers’ privacy. [Ed: gee, you think?]
  • Established a complete and transparent record system with documented support for decisions that significantly affect its investigations.
  • Developed a formal training program to ensure staff has the necessary skills and expertise.

Read more
Witchgraph

Remember when cars, especially Toyotas, suddenly had a mind of their own, started accelerating, leaving their drivers helpless and hapless? It was in the beginning of 2010. The media cited scores of allegedly killed people. Source: The NHTSA complaint database. When complaints skyrocketed, the media wrote about a dramatic increase of complaints. Now, have a look at the graph above.

Read more
Mercedes Tackles Unintended Acceleration With New Cruise Control Stalk

Unintended acceleration has been a huge topic in automotive circles over the last year or so, as the Toyota Recall Scandal brought new attention to that man-machine-interface problem. But did you know Mercedes has been receiving its own complaints about UA? Neither did we, as a post-Toyota Recall survey of NHTSA complaints showed Mercedes enjoying one of the lowest rates of UA complaints of all manufacturers. But, reports WardsAuto, the problem was indeed real.

Just about anyone who has driven a Mercedes-Benz in the past decade has experienced it: unintended sudden acceleration because of awkward placement of the cruise-control stalk on the left side of the steering wheel.

A driver may think he is signaling to turn right, when inadvertently he has pushed the cruise control lever upward to the “accel” position, occasionally sending the vehicle bolting forward instead of slowing down to turn at an intersection. This could happen if the cruise control was on but not active.

Left turns were somewhat less problematic because pushing the lever downward put the cruise-control system into “decel” mode.

Read more
Livechat With Jeff Liker And Timothy Ogden, Authors Of "Toyota Under Fire"
Toyota Trials Start In 2013
The first of some 400 lawsuits pending against Toyota in the wake of the unintended acceleration scandal will go to trial by 2013, reports Bloomberg. U.S. Di…
Read more
Toyota Whistleblower Dimitrios Biller Slapped With $2.6m Judgement
The story of Dimitrios Biller has been one of the more colorful sideshows in last year’s media-scourging of Toyota, complete with a “book of secr…
Read more
Breaking: Toyota To End NHTSA Investigation With $32m Fine

The AP [via Google] reports that Toyota’s board has voted to pay $32.4m on top of the $16.4 it already paid the US Department of Transportation in connection with its handling of several recalls. The first involved Toyota’s handling of gas-pedal entrapment by floormats in its vehicles that were part of the Unintended Acceleration scandal earlier this year. The other involved steering rods in certain 4Runners and T-100 pickups that were not recalled despite a 2004 Japanese market recall for the same parts on Hilux pickups.

Read more
Lawsuit Alleges Toyota UA Coverup
Bloomberg reports that a lawsuit accuses Toyota of a widespread coverup of unintended acceleration in its vehicles. The suit alleges that“Toyota techn…
Read more
Allstate Sues Toyota Over Unintended Acceleration Claims, More Insurance Suits Likely

The day after Toyota announced that it still hasn’t found an electronic cause for unintended acceleration in its vehicles and that UA complaints are down 80%, Consumer Affairs reports that Allstate Insurance filed a $3m suit against the Japanese automaker, claiming it “essentially hid the problem.” The suit, filed in the Southern Californian district court that is hearing all UA-related suits against Toyota alleges

This has resulted in numerous claims of instances of property damage and injuries, including in some instances fatalities

Furthermore, the suit claims that it had to compensate UA-related claims because Toyota hadn’t fitted a brake-override to its vehicles, a feature that is not yet required by law. Toyota is adding brake-override to all of its 2011 models, but claims that Allstate’s charges “have no basis.”

Read more
Toyota Settles Saylor Crash Case
Toyota and the families of four people who died when dealership loaner Lexus ES crashed after a reported unintended acceleration event, have settled out of c…
Read more
Toyota Admits To Black Box Reader Error But Insists It's Not A Defect
Toyota is admitting that its black-box recorder readers have an error that can cause erroneous speed readings, as demonstrated by a 2007 Tundra crash in whic…
Read more
Toyota Studies Pedal Design

I am looking under every rock and asking the question: Is there anything wrong or unusual about our pedals? We are continuing to look to see if there is something that we could do differently.

Toyota’s Steve St. Angelo tells the WSJ [sub] that Toyota is reviewing its pedal designs in search of a cause for its recent Unintended Acceleration scandal. Thus far, Toyota’s UA issues have been traced only to sticky pedals and floormat interference. Attempts to trace UA to malfunctioning throttle units have thus far been abortive, with a government research panel finding that brake misapplication occurred in many of the Toyota UA incidents.

Read more
Driver Freed In Minneapolis "Toyota Murder" Case

Koua Fong Lee, who had spent over two years behind bars for his role in a collision that killed three people, was freed today when a judge vacated his sentence. The reason: ineffective legal counsel, and evidence that suggested Lee’s 1996 Toyota Camry could have been driving out of control. The Ramsey County (MN) prosecutor has decided against re-trying Lee, making him a free man. Meanwhile, the fact that 1996 Toyota Camrys have not been recalled for faulty brakes or throttle units leaves a huge question mark hanging over this case.

Read more
Pedals For Dummies

Imagine yourself going down the road with your foot on the brake pedal all the time. This is a Japanese inventor’s idea to stop driver error and unintended acceleration. To accelerate, you move your foot sideways against an accelerator bar. To brake, you stomp on the brake. A horrible thought – if you are a personal injury lawyer.

Read more
What's Wrong With This Picture: Toyota Owners And Their Floormats Edition
An anonymous Toyota Tech sent us these recent images of a 2008 Prius and its highly questionable pedal-floormat interface. Did nobody tell this guy that Toyo…
Read more
  • Dale I'd consider the RAV4 if the Prime were on the table as paying for gas is for suckers. Otherwise, we have a couple of Mazdas and they are swell. I've driven older versions of both and the CX-5 is a nicer place to live.
  • Haran Spot-on review of the Mercedes-AMG GT’s price adjustments and new features! For those intrigued by the all-wheel drive and enhanced features of the latest model, you can delve deeper with the complete operator's manual available here: https://chatwithmanuals.com/automobiles/mercedes-amg-gt-operators-manual-edition-c2020/. It’s a fantastic resource for understanding all the specs and new additions without getting bogged down by the complexity typically associated with car manuals. Chat with the manual using AI to quickly find exactly what you need to know about this sporty beast. Perfect for those who appreciate detailed insights on their luxury investments!
  • Flashindapan Beautiful color combinations. I assumed they stop selling the TT here at least five or six years ago.
  • Carson D Just don't be the whistleblower who reports on the falsification of safety data. That's a deadly profession.
  • Carson D I'd have responded sooner, but my computer locked up and I had to reboot it.