#DealerService

In the concluding chapter of the Volkswagen Golf Sportwagen story the other day, I was asked by a frequent commenter to share some of the things I liked or would miss about the Golf now that it’s gone away. I’m thinking of those things now as I view its dealer listing, recently updated with many photos. They never did replace the cargo area trim panels, I can see the scratches from here!

The appointment was made, and the Golf was in the shop for the headliner fixes and trim panel repairs after a most irritating morning appointment to trade keys. The same thoughts kept returning to mind continually, forcing me to consider a salient point: Did I want to continue with this sort of ownership experience years into the future?

Short answer? No.

Last we left off in the Golf Sportwagen Ultimate Decision story, the appointment was set for corrections on the headliner and panel issues I’d pointed out as a result of the headliner service. A late June morning, already a hot and muggy day. Your author is seen waiting by the door.

In our last installment of the Volkswagen Golf Sportwagen saga, I’d received the Golf back with some issues after its second headliner replacement in less than two years.

Let’s pick up from there, shall we? Today is Part I of… we’ll see how many.

Hello! We’re back again with another installment of the Golf Sportwagen Follies. In our last update, I’d dropped off the Golf for its second new headliner after a sunroof drainage issue caused some considerable water damage. Just under two weeks later (this past Friday), I received the “All finished!” call from the dealer and went over to pick it up a couple of hours later.

What I found afterward was less than impressive. Let’s have a look, shall we?

It’s time once again for an update in the Golf Sportwagen’s precipitation issue. Last we spoke, I’d noticed an initial musty smell in the Golf, and considerable headliner staining shortly thereafter.

After some delays in the service appointment process, my local VW dealer has a solution for me.

Well hello! It’s been over a year since we’ve had an update on the 2019 VW Golf Sportwagen seen here. In our last installment, I was filled with optimistical-ness at the prospect of years of trouble-free ownership. After all, surely all the kinks were worked out on this end-of-model Golf that was in production since 2013.

Spoilers: I was wrong.

In the most recent installment of Your Author’s CPO Volkswagen Follies, I shared the slow process which was the purchase of my 2019 Golf Sportwagen. At the end of that piece, I mentioned it was already at the dealer for a rattle after two weeks of ownership.

It’s back in my possession now, and it’s fixed. Any bets on how long it took, and how many trips were made to the dealer’s service center?