QOTD: Dealing With the Recall Blues
Two of our news stories today have been recall- related. This tees up an easy QOTD for me: What recalls have YOU been dealing with lately?
Got horror stories? Or maybe a dealer/OEM helped solve an issue via recalls? Sound off below.
Let's keep it to relatively recent recalls as much as possible -- though if you have an interesting story from, like, 10 years ago, I suppose you can fire away.
I look forward to hearing your rants and raves below.
[Image: Virrage Images/Shutterstock.com]
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Tim Healey grew up around the auto-parts business and has always had a love for cars — his parents joke his first word was “‘Vette”. Despite this, he wanted to pursue a career in sports writing but he ended up falling semi-accidentally into the automotive-journalism industry, first at Consumer Guide Automotive and later at Web2Carz.com. He also worked as an industry analyst at Mintel Group and freelanced for About.com, CarFax, Vehix.com, High Gear Media, Torque News, FutureCar.com, Cars.com, among others, and of course Vertical Scope sites such as AutoGuide.com, Off-Road.com, and HybridCars.com. He’s an urbanite and as such, doesn’t need a daily driver, but if he had one, it would be compact, sporty, and have a manual transmission.
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I already had one recall on my Maverick that was more safety related and I got another one stating they would let me know more at a later date. Recalls seem to be the norm on most new vehicles. I still like my Maverick and I would still buy one.
When is a "recall not a recall"? I have a 2020 F150 I recently purchased. Ford has issues a "customer satisfaction program" because when it rains the electronic tailgate has a tendency to open by itself. And yes there have been reports of guys losing tools and such-and it getting caught on closed garage doors, etc. It turns out water is a great conductor of electricity and there are some connections under the truck not water tight and they short out and opens the tailgate. It's electronic and there is no override. Last I heard the factory has yet to provide the needed parts for the fix in quantity.
I had a recall "sort of" on my 4 month old ZR2. The truck was sold without the heated seat module. They sent out a recall notice advising me the part was available.
I had no issues with the repair other than the big toolbox I had in the back was shifted about 3 inches back. It was up against the front box wall when I brought it in. I bitched to the service manager. He was full of excuses.
The 2010 F150 I had was recall free for the 12 years I owned it.