VinFast Recalls VF8 for Temporarily Failing Display Screens

Chris Teague
by Chris Teague

VinFast isn’t quite riding the wave of success it likely hoped for with its recent North American debut. The Vietnamese automaker experienced multiple delays in bringing its electric SUVs to the U.S., and the initial reviews haven’t been kind. Now, we’re hearing about a recall for the brand-new VF8 SUV relating to an issue with the screens that could cause them to go blank.

The recall affects 999 2023 VF8 EVs, though only 111 are in individual customers’ hands and 135 are in fleets. The rest are still in VinFast’s inventory and will be fixed before being sold. The automaker said it’s aware of 18 occurrences of the problem related to 14 vehicles. The problem is intermittent and goes away after cycling the ignition, but failing screens put the vehicles in violation of federal vehicle safety laws and is less than ideal for a bunch of other reasons.

VinFast said it would issue a software update over the air to affected vehicles. The fix adds monitoring software with code to reboot itself if a malfunction occurs, and the entire process happens in under 200 milliseconds. The updates began rolling out this week, and VinFast said it would notify owners via mail by May 29. 

[Image: VinFast]

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Chris Teague
Chris Teague

Chris grew up in, under, and around cars, but took the long way around to becoming an automotive writer. After a career in technology consulting and a trip through business school, Chris began writing about the automotive industry as a way to reconnect with his passion and get behind the wheel of a new car every week. He focuses on taking complex industry stories and making them digestible by any reader. Just don’t expect him to stay away from high-mileage Porsches.

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4 of 9 comments
  • 95_SC 95_SC on May 26, 2023

    Well 3 people are going to be upset

  • RHD RHD on May 28, 2023

    The only people who would buy this would be those convinced by a website that they are great, and order one sight-unseen. They would have to have be completely out of touch with every form of media for the last year. There might actually be a few of these people, but not very many. They would also have to be completely ignorant of the Hyundai Excel. (Vinfast seems to make the original Excel look like a Camry in comparison.)

  • Dukeisduke Dukeisduke on May 30, 2023

    "Hello, IT. Have you tried turning it off and on again?"

    (Roy in The IT Crowd)

  • Dukeisduke Dukeisduke on May 30, 2023

    So, the screen goes blank for two-tenths of a second, every once in a while - what could go wrong?