NHTSA Opens Investigation Into 2022 Mustang Mach-E Recall

by Chris Teague

August 22nd, 2023 11:08 AM

nhtsa opens investigation into 2022 mustang mach e recall

We hear about vehicle recalls all the time, but it’s not often that we hear about a recall being investigated for not going far enough. That’s the case with a 2022 Ford recall of the Mustang Mach-E, in which the automaker pulled back almost 49,000 units for battery overheating concerns during charging.

The National Highway Traffic Safety Administration opened an investigation into 64,000 Mustang Mach-Es after it received a dozen complaints from owners whose vehicles had been fixed under the recall. Ford issued software updates to monitor battery temperatures and prevent damage.

Complaints started rolling in soon after the repairs, with one person reporting a failure two days after the fix. The owner said they were driving on the highway when the check engine light illuminated, and the vehicle limited itself to 30 percent power. A Florida owner told the NHTSA that their Mach-E stopped on a highway on-ramp and wasn’t able to be restarted until several hours later.

Though it’s not the most common news, recalls aren’t always the final word in getting a problem fixed. The Chevrolet Bolt’s massive battery recall just a couple of years ago was the second such action by the automaker, and it included several units “fixed” the first time around.

[Image: Ford]

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6 of 12 comments

28-Cars-Later on Aug 22, 2023

For contrast:

MY22 TESLA MODEL Y

LONG RANGE: $43,300 / 11K AVG
MSRP: $50,4

PERFORMANCE: $44,100 / 17K AVG
MSRP: $54,4

3 Reply
- See 1 previous
- Redapple2 on Aug 22, 2023
  
  With price falls, why buy used? Are you nuts? Not a BEV fan at all. But, Tesla is the way to go.
  
  Like
- EBFlex on Aug 22, 2023
  
  Idk Red. If I could get a fake Mustang for an appropriate and reasonable price ($20k-$25k) I’d go that route before buying a Tesla. A Tesla is like a Fisher Price Cozy Coupe
  
  3
- 28-Cars-Later on Aug 23, 2023
  
  @EBFlex
  Depends on inflation, but the MY22 "select" should be around 27 next year and the MY21 is there now. The larger issue is, do you want to own this thing out of warranty (will Ford even sell you a CPO for it, given its history)? If they will, great, but good luck disposing of it when its expired. If they won't, what happens when either it completely fails or some important component fails? Tesla will have an aftermarket if it doesn't already and there will be specialists which emerge to work on or restore them. I doubt very much that's going to happen at all with these, much like how GM has already washed its hands of Volt I, ELR, Volt II (and will do so with the current Bolt once it is able) Ford will wash its hands of this.
  They are taking cars into a software development cadence, they will branch code and abandon the previous branch (as GM has done with pre Ultium BEVs). You are free to run the previous code but it won't be supported and eventually technology (O/S versions, framework versions, cloud EULAs) will force you to decom it. BEV is the spearhead of "you will own nothing and like it".
  
  Like
Tylanner on Aug 22, 2023

I challenge Ford to make an automobile that doesn't have the class-action litigation pre-built into the profit forecasts. I'd bet the Ford email retention records policy is like 48 hours....

5 Reply
Lou_BC on Aug 22, 2023

Shops usually assign apprentices to warranty work since manufacturers don't pay full rates on repairs. Recalls would fall under the same "warranty" type of coverage. My friend had an engine failure on his new Jeep due to a recalled item. He recently almost suffered another engine loss due to the "repair" failing.

2 Reply
EBFlex on Aug 22, 2023

At least Ford is focusing on what matters. Stick on wide body kits for the Mustang that comes with a $300K price tag rather than quality of "the future".

Farley needs to be sent to join Mulally and the furniture dude on the dustpile of garbage Ford CEOs.

1 Reply