NHTSA Opens Investigation Into 2022 Mustang Mach-E Recall

Chris Teague
by Chris Teague

We hear about vehicle recalls all the time, but it’s not often that we hear about a recall being investigated for not going far enough. That’s the case with a 2022 Ford recall of the Mustang Mach-E, in which the automaker pulled back almost 49,000 units for battery overheating concerns during charging. 

The National Highway Traffic Safety Administration opened an investigation into 64,000 Mustang Mach-Es after it received a dozen complaints from owners whose vehicles had been fixed under the recall. Ford issued software updates to monitor battery temperatures and prevent damage. 

Complaints started rolling in soon after the repairs, with one person reporting a failure two days after the fix. The owner said they were driving on the highway when the check engine light illuminated, and the vehicle limited itself to 30 percent power. A Florida owner told the NHTSA that their Mach-E stopped on a highway on-ramp and wasn’t able to be restarted until several hours later.

Though it’s not the most common news, recalls aren’t always the final word in getting a problem fixed. The Chevrolet Bolt’s massive battery recall just a couple of years ago was the second such action by the automaker, and it included several units “fixed” the first time around. 

[Image: Ford]

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Chris Teague
Chris Teague

Chris grew up in, under, and around cars, but took the long way around to becoming an automotive writer. After a career in technology consulting and a trip through business school, Chris began writing about the automotive industry as a way to reconnect with his passion and get behind the wheel of a new car every week. He focuses on taking complex industry stories and making them digestible by any reader. Just don’t expect him to stay away from high-mileage Porsches.

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  • 28-Cars-Later 28-Cars-Later on Aug 22, 2023

    For contrast:


    LONG RANGE: $43,300 / 11K AVG

    MSRP: $50,4

    PERFORMANCE: $44,100 / 17K AVG

    MSRP: $54,4

    • See 1 previous
    • 28-Cars-Later 28-Cars-Later on Aug 23, 2023


      Depends on inflation, but the MY22 "select" should be around 27 next year and the MY21 is there now. The larger issue is, do you want to own this thing out of warranty (will Ford even sell you a CPO for it, given its history)? If they will, great, but good luck disposing of it when its expired. If they won't, what happens when either it completely fails or some important component fails? Tesla will have an aftermarket if it doesn't already and there will be specialists which emerge to work on or restore them. I doubt very much that's going to happen at all with these, much like how GM has already washed its hands of Volt I, ELR, Volt II (and will do so with the current Bolt once it is able) Ford will wash its hands of this.

      They are taking cars into a software development cadence, they will branch code and abandon the previous branch (as GM has done with pre Ultium BEVs). You are free to run the previous code but it won't be supported and eventually technology (O/S versions, framework versions, cloud EULAs) will force you to decom it. BEV is the spearhead of "you will own nothing and like it".

  • Tylanner Tylanner on Aug 22, 2023

    I challenge Ford to make an automobile that doesn't have the class-action litigation pre-built into the profit forecasts. I'd bet the Ford email retention records policy is like 48 hours....

  • Lou_BC Lou_BC on Aug 22, 2023

    Shops usually assign apprentices to warranty work since manufacturers don't pay full rates on repairs. Recalls would fall under the same "warranty" type of coverage. My friend had an engine failure on his new Jeep due to a recalled item. He recently almost suffered another engine loss due to the "repair" failing.

  • EBFlex EBFlex on Aug 22, 2023

    At least Ford is focusing on what matters. Stick on wide body kits for the Mustang that comes with a $300K price tag rather than quality of "the future".

    Farley needs to be sent to join Mulally and the furniture dude on the dustpile of garbage Ford CEOs.