J.D. Power: People Are Happier With Their Vehicle's OEM Tires
The tires that came on your car when it left the factory may or may not be from a big-name manufacturer, but in many cases, automakers equip custom-designed tires that look like off-the-shelf brands you can buy at the shop but are specially made to highlight the car’s strengths. J.D. Power’s 2023 U.S. Original Equipment Tire Customer Satisfaction Study found that those efforts have paid off with an increase in overall satisfaction from 2022.
The study ranks on a 1,000-point scale and found that overall satisfaction increased by five points in 2023 to 799. The improvement is linked to customer satisfaction with new gas vehicle tires, though J.D. Power notes a significant increase in satisfaction for EV tires. Eco-friendly tires can sometimes have poor ride and handling, so it’s promising to see improvements in that area.
J.D. Power surveyed 21,151 vehicle owners of 2021 and 2022 vehicles. The study measures satisfaction in four categories: tire ride, wear, traction and handling, and appearance. Michelin ranked highest in the luxury vehicle segment, while Goodyear came second. Pirelli took the top spot in the passenger car segment, followed by Michelin and BFGoodrich. Michelin was highest for trucks and utility vehicles.
[Image: Chris Teague]
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I spent the $600 to get the optional Pirelli summer tires on my car. I've been happy with them so far and I think they are better than the factory Michelin summer tires that came on the Stinger. My '14 Charger also had factory Michelin tires on it and I wasn't super impressed then either. My Michelin experiences aren't bad but I've had about 5 sets of them in my life now and I don't get where the internet superlatives come from. I'll probably either stick with Pirelli or maybe try Continental next.
The best all-season tire I've dealt with was the Goodyear Integrity but those weren't factory installed.
There was some sort of issue with my 2007 Audi A3 alignment that caused tires to wear in an odd way. I loved the wet weather traction of the original Pierellis, but the noise they made when worn was too much. I tried Yokohama and they were bad in the wet and didn't last long and still made noise. Against the forum's advice I spent the money for Michelin's and all my problems were solved. I generally find the car forums are filled with people looking for the cheapest solution above all else.
I was happy with OEM tires 1 time, and that was on 1998 car
The best tire I have owned in all my years of driving comes standard on the Jeep Cherokee Trailhawk, its Firestone destination A/T , I have had 3 New Cherokees 2014, 1017, 2020 I live in NL with lots of snow Neither vehicle ever had a single tire removed, except to rotate faithfully, when they were traded all tires looked brand new, (with 40 + thousand KM )