Volkswagen Wants to Make Coronavirus Car Buying Less Terrifying

Matt Posky
by Matt Posky

Volkswagen has decided to waive up to six months of payments for customers who lost their jobs due to the economic complications of the coronavirus pandemic. Of course, there’s a catch. Customers have to qualify for VW’s expansion of its “Community-Driven Promise” and must have recently purchased a new vehicle, though avenues exist to help existing customers who aren’t brazen enough to buy a new car after a viral outbreak.

The manufacturer previously said it would defer payments up to 90 days for existing Volkswagen Credit (VCI) customers affected by the economic crisis. While most automakers are trying to sweeten the pot while demand is down, deals and relief packages have rolled out pretty gradually. By contrast, VW seems to be doing quite a bit all at once — here’s how one goes about getting into those programs.

To qualify for the deferments, customers need a decent credit history and must have lost their jobs within the first 90 days of taking ownership on a new VW model. They also must be the recipient of unemployment benefits and have to prove they were cut over economic reasons — throwing a fit and quitting won’t work. While the car could be purchased (not leased) anytime within a 12-month window, interested parties must also prove they’ve been employed full time for at least 12 weeks prior to their termination.

Those stipulations will probably limit the number of takers. But with many Americans out of work right now, VW may still find plenty of applicants. The ones that qualify will see VW waiving up to six months worth of payments, up to $750 per month.

Earlier in the month, the manufacturer launched its Community-Driven Promise initiative aimed at keeping VCI customers from defaulting. It includes deferments of up to 90 days, along with 72-month/zero-interest loans and lease extensions of up to six months. The program only lasts through the end of April, so those wondering if they’re eligible should hit up VW to see all available offers.

If Volkswagen isn’t your brand, most automakers’ financial arms are offering some form of payment relief — most of which expire within a similar time frame. Honda, Acura, Kia, Hyundai and Mitsubishi all have deferment deals of their own. Of course, you may be able to negotiate something with your own auto lender if you’re proactive and jobless. Just remember that interest will continue to accrue during the deferral period, likely leaving you paying more in the long term.

[Image: U.J. Alexander/Shutterstock]

Matt Posky
Matt Posky

A staunch consumer advocate tracking industry trends and regulation. Before joining TTAC, Matt spent a decade working for marketing and research firms based in NYC. Clients included several of the world’s largest automakers, global tire brands, and aftermarket part suppliers. Dissatisfied with the corporate world and resentful of having to wear suits everyday, he pivoted to writing about cars. Since then, that man has become an ardent supporter of the right-to-repair movement, been interviewed on the auto industry by national radio broadcasts, driven more rental cars than anyone ever should, participated in amateur rallying events, and received the requisite minimum training as sanctioned by the SCCA. Handy with a wrench, Matt grew up surrounded by Detroit auto workers and managed to get a pizza delivery job before he was legally eligible. He later found himself driving box trucks through Manhattan, guaranteeing future sympathy for actual truckers. He continues to conduct research pertaining to the automotive sector as an independent contractor and has since moved back to his native Michigan, closer to where the cars are born. A contrarian, Matt claims to prefer understeer — stating that front and all-wheel drive vehicles cater best to his driving style.

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  • Inside Looking Out Inside Looking Out on Apr 16, 2020

    Unfortunately it does not work for me. First I paid cash for my last two new car purchases. And secondly I never owned VW to begin with. P.S. IMO if someone is living from paycheck to paycheck it may be not a good idea to buy a VW. Or Mercedes, or even Porsche (which is a rebadged VW).

    • See 1 previous
    • Inside Looking Out Inside Looking Out on Apr 17, 2020

      @RHD In my life time bad thing happened with frightening regularity (usually once or twice in a decade. I can start with the collapse of Soviet Union, and I mean Collapse, like GD in 1930s in USA. Then there was the Asian financial crisis which meant you lost most of your savings. Then there was DotCom bust, the Great Recession, the Great COVID-19, COVID-20, COVID-21 and so on.

  • Detroit-X Detroit-X on Apr 17, 2020

    Risking buying a VW is terrifying enough, for this past VW owner.

  • MaintenanceCosts Poorly packaged, oddly proportioned small CUV with an unrefined hybrid powertrain and a luxury-market price? Who wouldn't want it?
  • MaintenanceCosts Who knows whether it rides or handles acceptably or whether it chews up a set of tires in 5000 miles, but we definitely know it has a "mature stance."Sounds like JUST the kind of previous owner you'd want…
  • 28-Cars-Later Nissan will be very fortunate to not be in the Japanese equivalent of Chapter 11 reorganization over the next 36 months, "getting rolling" is a luxury (also, I see what you did there).
  • MaintenanceCosts RAM! RAM! RAM! ...... the child in the crosswalk that you can't see over the hood of this factory-lifted beast.
  • 3-On-The-Tree Yes all the Older Land Cruiser’s and samurai’s have gone up here as well. I’ve taken both vehicle ps on some pretty rough roads exploring old mine shafts etc. I bought mine right before I deployed back in 08 and got it for $4000 and also bought another that is non running for parts, got a complete engine, drive train. The mice love it unfortunately.
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