BMW Changes Mind on Apple CarPlay Subscriptions

Matt Posky
by Matt Posky

BMW is walking back its controversial decision to charge an annual subscription for the use of Apple’s CarPlay in its vehicles. We quickly complained about it, worried that it would spur a new trend of charging customers for the privilege of accessing what is normally standard content.

The German manufacturer originally said the subscription fee was necessary in order to offer wireless updates aimed at keeping the user interface evolving with phones. This was soon proven not to be the case, as other manufacturers already offer that exact service for free. BMW wanted to charge $80 a year (or $300 for a 240-month plan) after providing CarPlay free of charge for 12 months. Now, it will be gratis.

The flip was confirmed by AutoCar for the UK market, though a BMW spokesperson confirmed to us that the same will be true in the United States. The only exception will be on older models that have yet to switch over to the brand’s latest operating system (7.0). People buying those cars may still be stuck with the company’s old system of having to make a one-time purchase to access CarPlay — which still kind of sucks.

As to the claim of BMW needing to lock customers into a subscription fee for the privilege of syncing their iPhone with their car, Apple has said it does not charge manufacturers any fees for using CarPlay. Still, this nugget coming to light may not have been the cause of BMW’s change of heart. Most owners we’ve spoken with seem to prefer the manufacturer’s proprietary and much-improved iDrive, since most said they had a compatible phone.

This leaves us wondering how many shoppers even wanted to bother with a CarPlay subscription. Some must have, however, which raises the question of refunds. If you decided to opt in, you might want to ask if you’re entitled to get your money back.

[Image: BMW]

Matt Posky
Matt Posky

A staunch consumer advocate tracking industry trends and regulation. Before joining TTAC, Matt spent a decade working for marketing and research firms based in NYC. Clients included several of the world’s largest automakers, global tire brands, and aftermarket part suppliers. Dissatisfied with the corporate world and resentful of having to wear suits everyday, he pivoted to writing about cars. Since then, that man has become an ardent supporter of the right-to-repair movement, been interviewed on the auto industry by national radio broadcasts, driven more rental cars than anyone ever should, participated in amateur rallying events, and received the requisite minimum training as sanctioned by the SCCA. Handy with a wrench, Matt grew up surrounded by Detroit auto workers and managed to get a pizza delivery job before he was legally eligible. He later found himself driving box trucks through Manhattan, guaranteeing future sympathy for actual truckers. He continues to conduct research pertaining to the automotive sector as an independent contractor and has since moved back to his native Michigan, closer to where the cars are born. A contrarian, Matt claims to prefer understeer — stating that front and all-wheel drive vehicles cater best to his driving style.

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  • Slavuta Slavuta on Dec 06, 2019

    "This is our new reality" This is not yet a total reality. Camry is still in the old reality, on all subjects - 4cyl, v6, AT

  • Flipper35 Flipper35 on Dec 06, 2019

    With the tacked on screen I wouldn't buy the car anyway.

  • Douglas This timeframe of Mercedes has the self-disintegrating engine wiring harness. Not just the W124, but all of them from the early 90's. Only way to properly fix it is to replace it, which I understand to be difficult to find a new one/do it/pay for. Maybe others have actual experience with doing so and can give better hope. On top of that, it's a NH car with "a little bit of rust", which means to about anyone else in the USA it is probably the rustiest W124 they have ever seen. This is probably a $3000 car on a good day.
  • Formula m How many Hyundai and Kia’s do not have the original engine block it left the factory with 10yrs prior?
  • 1995 SC I will say that year 29 has been a little spendy on my car (Motor Mounts, Injectors and a Supercharger Service since it had to come off for the injectors, ABS Pump and the tool to cycle the valves to bleed the system, Front Calipers, rear pinion seal, transmission service with a new pan that has a drain, a gaggle of capacitors to fix the ride control module and a replacement amplifier for the stereo. Still needs an exhaust manifold gasket. The front end got serviced in year 28. On the plus side blank cassettes are increasingly easy to find so I have a solid collection of 90 minute playlists.
  • MaintenanceCosts My own experiences with, well, maintenance costs:Chevy Bolt, ownership from new to 4.5 years, ~$400*Toyota Highlander Hybrid, ownership from 3.5 to 8 years, ~$2400BMW 335i Convertible, ownership from 11.5 to 13 years, ~$1200Acura Legend, ownership from 20 to 29 years, ~$11,500***Includes a new 12V battery and a set of wiper blades. In fairness, bigger bills for coolant and tire replacement are coming in year 5.**Includes replacement of all rubber parts, rebuild of entire suspension and steering system, and conversion of car to OEM 16" wheel set, among other things
  • Jeff Tesla should not be allowed to call its system Full Self-Driving. Very dangerous and misleading.
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