Consumer Reports Is All Out of Love for the Tesla Model 3

Steph Willems
by Steph Willems

Less than a year after bestowing a coveted “Recommended” label on Tesla’s Model 3, Consumer Reports is taking is back. You can just imagine the outrage in the online Teslaverse.

Consumer Reports’ secret ownership by shadowy oil execs and General Motors notwithstanding (this is clearly false, don’t sue us), the retraction of what amounts to a “buy this, you probably won’t be sorry” label is a blow to the automaker, and CR claims it’s all Tesla’s fault.

At least Tesla can say it isn’t alone in the recommendation withdrawal camp.

The revoking is a direct result of reported quality issues that came to its attention over the past year, CR claims. While the Model 3 excelled in crash tests, predicted reliability can sink any rating. Apparently, owners made good use of the reviewer’s Annual Auto Reliability Survey.

“Tesla Model 3 owners told CR that problem areas included loose body trim and glass defects,” the nonprofit organization claims.

Anyone who spends any amount of time on Twitter or immersed in one of the many Tesla forums will notice owner complaints, usually related to fit and finish. Not surprising, many claim, given the rush to ramp up production of the compact electric sedan — not to mention the facility’s improvised assembly line, which came together under a tent in mere days.

Unlike in past years, Tesla CEO made no mention of the slight on social media, spending Thursday tweeting about SpaceX rockets instead. The company’s shares closed down 4 percent following the CR report.

Musk can find solace in the fact that five other models also had their recommendations stripped. Based on consumer feedback, CR is no longer giving its nod of approval to the Chrysler 300, Dodge Charger, Acura RDX, BMW 5 Series, and Volkswagen Tiguan.

Good news awaited BMW, Genesis, and Lincoln in the report, as CR returned the recommended label to the X3, G90, and Nautilus (formerly MKX).

[Image: Tesla]

Steph Willems
Steph Willems

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  • EBFlex EBFlex on Feb 23, 2019

    "I love our ’17 Jeep GC" Lets see if that "I'm a car guy" really is true: HEMI or V6?

    • Oreguy Oreguy on Feb 23, 2019

      Yeah, you got me. Pentastar. Deduct points. Turns out I was wrong about myself all these years. Not to blame my wife, but the Jeep IS hers. She picked it out and wrote the check. Had I told her we need a HEMI, she would have followed my advice, but we don't tow anything that the Pentastar won't readily handle. Not totally applicable to the story, but a good friend of mine has an new-ish GC SRT. I've driven it, and rode in it a lot. It's a ton of fun for short bursts, but even he admits it's a bit tedious for daily driving.

  • HotPotato HotPotato on Feb 23, 2019

    Can someone enlighten me how the Recommended thing works? The same make and model will go from recommended to not recommended and back again from year to year. Is there really that much variation in vehicle quality from year to year, or is it a statistical quirk, or what?

  • SCE to AUX All that lift makes for an easy rollover of your $70k truck.
  • SCE to AUX My son cross-shopped the RAV4 and Model Y, then bought the Y. To their surprise, they hated the RAV4.
  • SCE to AUX I'm already driving the cheap EV (19 Ioniq EV).$30k MSRP in late 2018, $23k after subsidy at lease (no tax hassle)$549/year insurance$40 in electricity to drive 1000 miles/month66k miles, no range lossAffordable 16" tiresVirtually no maintenance expensesHyundai (for example) has dramatically cut prices on their EVs, so you can get a 361-mile Ioniq 6 in the high 30s right now.But ask me if I'd go to the Subaru brand if one was affordable, and the answer is no.
  • David Murilee Martin, These Toyota Vans were absolute garbage. As the labor even basic service cost 400% as much as servicing a VW Vanagon or American minivan. A skilled Toyota tech would take about 2.5 hours just to change the air cleaner. Also they also broke often, as they overheated and warped the engine and boiled the automatic transmission...
  • Marcr My wife and I mostly work from home (or use public transit), the kid is grown, and we no longer do road trips of more than 150 miles or so. Our one car mostly gets used for local errands and the occasional airport pickup. The first non-Tesla, non-Mini, non-Fiat, non-Kia/Hyundai, non-GM (I do have my biases) small fun-to-drive hatchback EV with 200+ mile range, instrument display behind the wheel where it belongs and actual knobs for oft-used functions for under $35K will get our money. What we really want is a proper 21st century equivalent of the original Honda Civic. The Volvo EX30 is close and may end up being the compromise choice.
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