Piston Slap: Takata's In-Fusion of Customer Involvement?
Published: May 25th, 2018 Share
Mike writes:Hi Sajeev,I have a 2008 Ford Fusion V6 AWD with about 101,000 miles. Like many cars, it is one of the vehicles recalled under the massive Takata airbag recall/fiasco. The first recall letter I got from Ford said the car was subject to the recall and that they were still sourcing parts with no timetable for repair. The second letter advised that no one ride in the front passenger seat until repairs were made, but they still didn’t have a timetable for parts and/or repair.After a few months I got sick of waiting for Ford to contact me, so I contacted them – through chat – and asked what Ford was doing to help/compensate owners of recalled cars. Initially they had nothing to offer. After a few tries Ford agreed to give me a free loaner until my car was fixed. After about a month of back and forth with the dealer, they finally arranged a loaner. I dropped my car off and picked up the loaner – super easy.My concern is that now my car is just sitting at the dealership, they have no estimate when the airbag parts will come in. Should I be concerned that my car is just sitting there?
I have had the loaner for almost a month now. I had to go back to the dealership last week to re-sign the car loaner forms (the service manager said he has to fill forms out every month and send them to Ford, or he doesn’t get reimbursed for the cost) and my car was blocked in by two rows of cars. I know that it hasn’t been moved or even started since I dropped it off.
- Should I ask the dealership to periodically start it/drive it?
- Is it their responsibility to do this? Even if they say they will run it – I can’t verify it.
- Should I go up to the dealership and do it myself?
- Inflate tires to the maximum pressure (on the sidewalls) to minimize the chance of flat spotting, obviously deflating to the correct pressure before leaving the lot.
- But this isn’t a big deal: if they flat spot, I reckon they’ll right themselves after a few minutes on the highway. But whatever…
- Disconnect the battery yourself.
- If the battery is several years old/weakened, don’t bother and instead snag a discount on a new one from the dealer.
- Put up a thick, reflective windshield visor so the interior doesn’t get baked.
- Avoid car covers: that’s asking for someone to hop the fence, grab a stone and well… you know.
- You can start (driving isn’t needed) the vehicle yourself and add fuel stabilizer, but neither is necessary during a six month window.
- Depending on the service center’s capacity (lot size, staffing, workload, morale, etc.), don’t expect them to periodically start/run your Fusion, the person tasked with that duty will not be thrilled to partake, as they won’t be incentivized to do so. I wouldn’t even open that door, literally.
#Airbag #AirbagDanger #AirbagRecall #FordDealerships #FordFusion #Takata #TakataAirbagInflators #TakataAirbagRecall #VehicleRecall
More by Sajeev Mehta
Published May 25th, 2018 8:00 AM
Latest Car ReviewsRead more
Latest Product ReviewsRead more
- Scott What people want is the Jetson Car sound.This has come up before.
- Joerg I just bought a Corolla Cross Hybrid SE a few weeks ago, and I regret it. But not for any of the reasons stated so far. It drives well enough for me, gas mileage is great for a car like that, the interior is fine, nothing to complain about for normal daily use. I bought this relatively small SUV thinking it is basically just a smaller version of the RAV4 (the RAV4 felt too big for me, drives like a tank, so I never really considered it). I also considered the AWD Prius, but storage capacity is just too small (my dog would not fit in the small and low cargo space).But there are a few things that I consider critical for me, and that I thought would be a given for any SUV (and therefore did not do my due diligence before the purchase): It can’t use snow chains per the manual, nor any other snow traction devices. Even with AWD, snow chains are sometimes required where I go, or just needed to get out of a stuck situation.The roof rack capacity is only a miniscule 75 lbs, so I can’t really load my roof top box with stuff for bigger trips.Ironically, the European version allows snow chains and roof rack capacity is 165 lbs. Same for the US Prius version. What was Toyota thinking?Lastly, I don’t like that there is no spare tire, but I knew that before the purchase. But it is ridiculous that this space is just filled up with a block of foam. At least it should be made available for additional storage. In hindsight, I should have bought a RAV4. The basic LE Hybrid version would have been just about 1k more.
- MaintenanceCosts Looks like the best combination of capability, interior comfort, and subtle appearance can be achieved by taking a Laramie (crew cab, short bed, 4x4 of course) and equipping it with the Sport Appearance, Towing Technology, and Level 2 packages as well as a few standalone options. That's my pick.Rebel is too CRUSH THAT CAN BRO and Limited and up are too cowboy Cadillac.
- Xidex easier to buy a mustang that already sounds like that. love the coyote growl
- Oberkanone Shaker motor on an EV. No thanks.