QOTD: How Do People Make Decisions On a Test Drive?

Doug DeMuro
by Doug DeMuro

I recently had the opportunity to test drive an automobile, and I remembered why I hate it so much: because test drives are insanely short.

They’re not just a little short. They’re wildly, absurdly, ridiculously short. Some test drives last for eight minutes, even though you will likely own the vehicle you’re driving for several years, you will pay tens of thousands of dollars for it, and you will spend several hours in it every day of your life.

Obviously, we know why this is: dealers don’t want to waste time with test drives. They want these things to go by quickly, so the cars don’t accumulate very many miles, and then they want you to get back into the showroom and start arguing over the price. This is how they get ya. The more time you spend arguing over the price, the more you want the car. “I don’t really want this car,” you think to yourself. “But I’ve already devoted six hours to arguing about the price. So I’d better get it.” This is how Chevrolet sold so many Cobalts.

But is the car buying public really content with these test drives?

The last test drive I took when I was buying a car for myself was in the summer of 2013. I was at a Cadillac dealer, and I was buying a CTS-V station wagon, and the guy allowed me to take the car about seven miles. “Just go up to the light and turn around,” the salesperson said. “That’ll show you how it handles.”

Yes, a U-Turn on a busy street shows me everything I need to know about handling.

Now, I bought that car anyway, because the truth is I didn’t really care how it drove. I had read all the magazine reviews, and watched all the videos, and I knew that I would probably love the car based on the fact that I heard it was excellent from a wide range of trusted journalistic sources, and also Road & Track.

But how does a normal person make a decision based on something as short as a test drive?

Here’s what I mean: you go to the Honda dealer and you’re interested in a Pilot. This is a family car you’ll have for the next five to eight years, until the moldy Doritos smell between the seats gets so bad that you trade it in on an MDX.

Now, when you’re buying a Pilot, you have a LOT of needs. For instance: it has to carry car seats. You have to be able to communicate with your kids in the third row. You have to be able to get grandma in and out of the back seat. You have to be able to store all your children’s accessories back there, like your diaper bag, and your clothes change bag, and your childproofing bag, and your large selection of wet wipes. You have to be able to fit it in your driveway, to pair it with your phone, to go over the bump near your house without too much drama. How the hell are you supposed to figure out all this stuff… from a ten minute test drive?

The funny thing is, I’ve never really seen anyone ask about a longer test drive. I sold cars for a while, and nobody really pushed me very hard to let them take the car out for an extended test. Once, a guy came in and said he would buy a used Pontiac Vibe if we let him take it home so we could see if his tuba fit in the back. So we let him take it home, his tuba fit in the back, and he bought the car. For me, that was the extent of the extended test drive market.

So here’s my question: is today’s society actually OK with the state of modern test drives? Do we find it acceptable that you buy a brand new car without taking it for more of a spin than a quick jaunt around the block? And more importantly: if you’ve ever taken an extended test drive, exactly how did you negotiate it? And what was the dealer’s response when you asked?

Doug DeMuro
Doug DeMuro

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  • MWolf MWolf on Jul 26, 2015

    I never had a dealer say how long I could test drive it, as if I was seriously considering it, one of the first three sentences that left my mouth was "Mind if I take it to my mechanic?" Worked like a charm. If I really, really liked the car by the time I reached that point, I would actually take it to the mechanic. This is for used cars, though. And in a smaller town, they didn't even care to ride with you most of the time (it helped that I knew or my parents new at least one salesman or manager at every car dealer). I've had them simply toss me keys to something I was looking at (even new). Ahh, I miss being in a little town sometimes. For a new car? You damn well bet I want more than 10 minutes and a U-turn. And I will ask if I'm intending to buy if all goes well enough and the car is what I want it to be.

  • WildcatMatt WildcatMatt on Aug 04, 2015

    I feel like there's a difference too between whether I'm shopping new or used, too. With a used car I pay a lot more attention to things like front-end alignment, transmission noise, or other weirdness that would tell me the car has some not-well-hidden issues and I need to keep looking. I'm not really worried about that with a new car. I agree with what others have said, research first, then sitting in the car for sight lines and basic ergonomics, etc. By the time I'm on the street, it's mostly about ride feel and can I live with the engine/tranny combo. I had one Hyundai dealer who actually wanted me to take the car overnight and would not take no for an answer. They were seriously out of my way and I only went there to validate the local dealer's price so it was a big inconvenience and it overrode the small savings they were offering over the local dealer.

    • WildcatMatt WildcatMatt on Aug 04, 2015

      Oh, and irony -- after submitting that comment, the ad at the top of the article is for Buick's 24 hour test drive.

  • Tassos A terrible bargain, as are all of Tim's finds, unless they can be had at 1/2 or 1/5th the asking price.For this fugly pig, I would not buy it at any price. My time is too valuable to flip ugly Mitsus.FOr those who know these models, is that silly spoiler in the trunk really functional? And is its size the best for optimizing performance? Really? Why do we never see a GTI or other "hot hatches' and poor man's M3s similarly fitted? Is the EVO trying to pose as a short and fat 70s ROadrunner?Beep beep!
  • Carson D Even Tesla can't make money on EVs anymore. There are far too many being produced, and nowhere near enough people who will settle for one voluntarily. Command economies produce these results. Anyone who thinks that they're smarter than a free market at allocating resources has already revealed that they are not.
  • MaintenanceCosts I wish more vehicles in our market would be at or under 70" wide. Narrowness makes everything easier in the city.
  • El scotto They should be supping with a very, very long spoon.
  • El scotto [list=1][*]Please make an EV that's not butt-ugly. Not Jaguar gorgeous but Buick handsome will do.[/*][*] For all the golf cart dudes: A Tesla S in Plaid mode will be the fastest ride you'll ever take.[/*][*]We have actual EV owners posting on here. Just calmly stated facts and real world experience. This always seems to bring out those who would argue math.[/*][/list=1]For some people an EV will never do, too far out in the country, taking trips where an EV will need recharged, etc. If you own a home and can charge overnight an EV makes perfect sense. You're refueling while you're sleeping.My condo association is allowing owners to install chargers. You have to pay all of the owners of the parking spaces the new electric service will cross. Suggested fee is 100$ and the one getting a charger pays all the legal and filing fees. I held out for a bottle of 30 year old single malt.Perhaps high end apartments will feature reserved parking spaces with chargers in the future. Until then non home owners are relying on public charge and one of my neighbors is in IT and he charges at work. It's call a perk.I don't see company owned delivery vehicles that are EV's. The USPS and the smiley boxes should be the 1st to do this. Nor are any of our mega car dealerships doing this and but of course advertising this fact.I think a great many of the EV haters haven't came to the self-actualization that no one really cares what you drive. I can respect and appreciate what you drive but if I was pushed to answer, no I really don't care what you drive. Before everyone goes into umbrage over my last sentence, I still like cars. Especially yours.I have heated tiles in my bathroom and my kitchen. The two places you're most likely to be barefoot. An EV may fall into to the one less thing to mess with for many people.Macallan for those who were wondering.
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