FCA Quality Chief Replaced Day After Poor Survey Outing
October 30th, 2014 3:06 AM Share
A day after Fiat Chrysler Automobiles found itself near or at the bottom of Consumer Reports 2014 Annual Reliability Survey, FCA quality boss Doug Betts left the building.
Per Autoblog, Betts came over to what was then Chrysler in 2007 after leaving Nissan, and had a challenging relationship with CEO Sergio Marchionne near the end of his tenure with the automaker.
In a brief press release, FCA announced Matthew Lidane would take Betts’ place as quality chief. Lidane has been with the automaker since 1987, having worked with Jeep as chief engineer, and was the boss for the U.S. compact wide platform underpinning two poor performers in this year’s survey, the Jeep Cherokee and Dodge Dart.
As for Betts, he left “to pursue other interests.”
#2014AnnualReliabilitySurvey #CompanyDepartures #ConsumerReports #DougBetts #FiatChryslerAutomobiles #MatthewLidane #NewHires #QualityControl
Published October 30th, 2014 10:00 AM
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I know that when I think "quality control," my mind goes immediately to the... Jeep Liberty. Even Betts' expression says, "you seriously couldn't find a better vehicle to have in the background?"
Well I obviously have a bit of a fan boy name but here are my thoughts. FCA seems to have made major improvements but they are still plagued by cost cutting most of their engineering is sound but they cut costs here and there and it bites them in the butt. I rarely here of engine problems with FCA cars or transmission troubles, (other than annoyance over the 9 speed and dart units) but lots of body and system issues from cost cutting. Which seems to put them back to late 80's mopars we build good engines and drive trains bodys not so much. Now for complaints I actually here from people most people I meet who complain about quality seem to own a German car or a Ford truck. Not sure why that is but it is. The odd thing is the 4 people Ive talked to in the past year who had major issues with f-150's all went and bought new ones. Not sure how Ford manages that.
The only survey that matters is JD powers. Let's wait until they have their say. With their history did anyone think Fiat would improve Chrysler quality?
93 Intrepid: A/C Died at 85K (Known LH Issue) 99 Neon: Transmission, Sunroof, Suspension 01 Stratus: Complete Electrical Meltdown 02 Dakota: O2 sensor replaced for free by dealer. No other issues. 04 Neon: Transmission, Radiator, Coil Pack, Suspension Issues, Paint Issues, Gasket Leaks, and never could get it to idle right. 06 Dakota: Power Steering Issues, Seat Replaced, Suspension Issues I honestly like the new Chrysler cars. If I had the room, I'd lease a new Durango, but I wouldn't own another Chrysler long term at all, not unless it' would have the Max Care Warranty for 10 years bumper to bumper.