#services

With e-commerce being the new hotness for automakers, Ford is busy working to grow FordPass as a service. Though slow to start following its 2016 launch, the company had done a decent job of expanding its utility — it seems every time we speak to someone at Ford, there’s a new feature about to be implemented. One of the biggest upgrades brought Amazon’s Alexa into Ford vehicles as a voice-enabled digital assistant — a feature used by other automakers.

Ford now plans to further expand FordPass (and its partnership with Amazon) by allowing in-car deliveries via Key by Amazon. It also says it will enable customers to order traveling car washes from Spiffy, Rub A Dub and Sparkl — likely to highlight how FordPass and Lincoln Way can be integrated with other apps, hopefully resulting in new business opportunities.