Tag: DSP5

By on August 14, 2019

2015-Ford-Focus-15

Ford took some heat after reports emerged that it was well aware of the issues plaguing the PowerShift transmission found in third-gen Focuses and sixth-gen Fiestas. While the automaker has issued numerous recalls on the vehicles in question, the transmission was never officially included. Instead, Ford provided impacted owners with extended warranties on the problematic DSP6 tranny and issued a software update.

Hoping to quell public outrage, the manufacturer said on Wednesday that it will stretch the warranty on certain 2014-16 model year Focus and Fiesta vehicles by two years and 40,000 miles. It also announced that software updates are incoming for customers who found the six-speed dual clutch a nonstop headache. While not quite a recall, it puts Ford on the hook for transmission repairs some customers had to pay for out of pocket.  (Read More…)

By on July 19, 2019

Following a scathing analysis from the Detroit Free Press regarding Ford’s handling of their dual-clutch transmission troubles in the Focus and Fiesta, the company has apparently ordered dealerships to fix all affected cars for free, regardless of warranty status.

Automotive News is reporting that the company sent a memo out to dealerships instructing them to fix transmissions if the customer is having issues:

In the July 12 memo, Ford says dealerships should “arrange to diagnose the vehicle and repair as necessary.” The fixes can be applied to 2011-17 models, many of which are out of warranty.

Dealerships were also told to expect another update later today.

(Read More…)

By on July 11, 2019

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Making a mistake while trying to remedy an earlier one is a routine part of the human condition. We’re imperfect creatures and sometimes the easiest solution after a string of foulups is to just sweep something under the rug and hope nobody ever bothers to look there — even though they probably will. Incredibly, this logic can spread to an entire organization and with roughly the same effectiveness.

Earlier this week, Ford issued a safety recall on select Focuses manufactured within the last decade (1.5 million were recalled previously). But not before becoming the subject of a scathing report from the Detroit Free Press claiming the automaker knew the cars had bunk transmissions and did everything in its power to keep that under wraps in order to continue selling them.  (Read More…)

Recent Comments

  • IHateCars: I don’t know about that….there’s a lot of (young) McQueen fans out there. I suspect that...
  • schmitt trigger: Will the extended warranties still apply if you are not the original owner? Otherwise, the resell...
  • Superdessucke: N8iveVA – I know, where did I say Republicans cared? bretttc – huh? FreedMike –...
  • nels0300: Wife has a 2013 manual transmission Forester that has been excellent for 80K miles, with the exception of...
  • DenverMike: It’s overrated, so is the movie. Its value is dropping like a rock as Boomers die off, enter care...

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