#direct-to-customer

General Motors intends to launch a digital retail tool aimed at facilitating electric vehicle sales. However, this does not appear to represent a total shift away from the traditional dealer model — even if it technically furthers that cause.

While EVs have grown in popularity, they’re still a niche segment and perhaps not suited to the needs of all customers. That makes it risky to stock your showroom with them, depending on the geography. So we’ve seen multiple manufacturers embrace online sales and the flexibility that offers the manufacturer as a way to get around this. Some companies, like Tesla, even prioritize direct sales models above the alternative — and we’re seeing brands like Volvo beginning to do the same. GM said it would be using Tekion (founded by Tesla and Oracle bigwig Jay Vijayan) to help it sell EVs over the internet.