Dutch Steps Up

This august publication has proven more than willing in the past to criticize Dutch Mandel’s writing. The Autoweek editor-in-chief has long been not so much a journalist as a junketeer and upscale-meal-consumer of the first rank, dispensing harsh words without fear unless the potential target for those words is an automobile manufacturer of some type.

It would appear, however, that Mr. Mandel is finally ready to take a carmaker to the woodshed over customer service and product reliability.

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  • ToolGuy The only way this makes sense to me (still looking) is if it is tied to the realization that they have a capital issue (cash crunch) which is getting in the way of their plans.
  • Jeff I do think this is a good thing. Teaching salespeople how to interact with the customer and teaching them some of the features and technical stuff of the vehicles is important.
  • MKizzy If Tesla stops maintaining and expanding the Superchargers at current levels, imagine the chaos as more EV owners with high expectations visit crowded and no longer reliable Superchargers.It feels like at this point, Musk is nearly bored enough with Tesla and EVs in general to literally take his ball and going home.
  • Incog99 I bought a brand new 4 on the floor 240SX coupe in 1989 in pearl green. I drove it almost 200k miles, put in a killer sound system and never wish I sold it. I graduated to an Infiniti Q45 next and that tank was amazing.
  • CanadaCraig As an aside... you are so incredibly vulnerable as you're sitting there WAITING for you EV to charge. It freaks me out.