Tales From the Service Desk: Extended Warranties and the Selling of a Scam

During my brief career as a service writer, there were many aspects of the job that I found annoying, but perhaps nothing got my Irish up on a near-daily basis like the extended-warranty business.

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Possibly the Best Reason to Have Your Vehicle Serviced by an Accredited Dealer

A Houston man says his Lexus went missing after the local auto repair shop, which he entrusted to fix his car, closed without notice. Returning to the mechanic to make a prearranged twice-monthly payment, he noticed an eviction notice and a completely empty parking lot.

“I’m thinking this guy has stolen my car,” said Randy Exom of the mechanic after being unable to find his automobile.

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Gen Xers, Millennials Struggle to Find Trusted Mechanics

Everyone knows a friend or, more frequently, a friend’s middle-aged dad who has “a guy.”

The guy in question doesn’t necessarily need to be male and the friend only needs to know them tangentially. They just have to be some kind of professional or tradesman that they trust implicitly with a single important aspect of their life. For automotive enthusiasts, the guy is a mechanic and usually has a whole shop backing him up. Unfortunately, “the guy” has remained elusive for younger generations.

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GM Hits Social Media, As Part Number Debacle Adds Confusion

The latest development in the GM ignition recall fiasc

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Ford Repair Shops to Undergo Mandatory Certification For Aluminium F-150s

Own a Ford dealership with a repair shop? Should your mechanics and body repair crew desire to the ability to repair the new aluminium F-150, then prepare to seek certification with a substantial price tag.

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  • Daniel J Cx-5 lol. It's why we have one. I love hybrids but the engine in the RAV4 is just loud and obnoxious when it fires up.
  • Oberkanone CX-5 diesel.
  • Oberkanone Autonomous cars are afraid of us.
  • Theflyersfan I always thought this gen XC90 could be compared to Mercedes' first-gen M-class. Everyone in every suburban family in every moderate-upper-class neighborhood got one and they were both a dumpster fire of quality. It's looking like Volvo finally worked out the quality issues, but that was a bad launch. And now I shall sound like every car site commenter over the last 25 years and say that Volvo all but killed their excellent line of wagons and replaced them with unreliable, overweight wagons on stilts just so some "I'll be famous on TikTok someday" mom won't be seen in a wagon or minivan dropping the rug rats off at school.
  • Theflyersfan For the stop-and-go slog when sitting on something like The 405 or The Capital Beltway, sure. It's slow and there's time to react if something goes wrong. 85 mph in Texas with lane restriping and construction coming up? Not a chance. Radar cruise control is already glitchy enough with uneven distances, lane keeping assist is so hyperactive that it's turned off, and auto-braking's sole purpose is to launch loose objects in the car forward. Put them together and what could go wrong???