#Glitches

There’s a gaggle of Mazda owners in Seattle, Washington, that have reportedly been stuck listening to National Public Radio (NPR) over the last few weeks. The manufacturer has addressed the problem, saying the local affiliate had broadcast images files with no extension causing an issue on some 2014-2017 Mazda vehicles with older HD radio software. This effectively bricked the infotainment system on some vehicles, locking them into listening to NPR and out of literally everything else.

We don’t know what’s going on with Volkswagen’s software, but if the automaker doesn’t sort it out quickly, it runs the risk of becoming infamous for it. Technical glitches have plagued the launch of Volkswagen Group’s most recent models; so much so, it’s starting to become a trend.

Obviously, there were “software issues” that allowed VW to circumvent emissions testing before the Dieselgate scandal kicked off in 2015, but few people actually believe that was the result of rogue computer code, rather than a corporate attempt to dodge strengthened environmental regulations.

These new issues appear to be generalized glitches stemming from the company’s jump into vehicular connectivity. With the upcoming ID.3 EV, Volkswagen opted to keep its summer 2020 launch and handle existing software glitches (the car had already entered limited production for first-edition models) with a software fix offered at a later date. Yet the more we learn about it, the worse the overall situation appears. Rumors suggest the ID.3 may have a slower-than-anticipated roll-out, with fewer features than originally advertised.

We’re now learning the same might be true for the Mk8 Golf — another new model experiencing technical glitches. This generation saw the model swap to a digitized interface offering enhanced connectivity, in line with the industry’s push to make cars more modern. Sadly, these changes haven’t panned out ideally for either the automaker or its customers. VW has had to stall deliveries of the new Golf to address another round of software issues.