Tesla Investigated Over Touchscreen Failure Complaints

The National Highway Traffic Safety Administration (NHTSA) said Tuesday it has launched an investigation into Tesla’s Model S. Frequent complaints have arisen of the vehicle’s media control unit going on the fritz and knocking out the vehicle’s touchscreen.

We’ve seen several outlets minimize the issue by suggesting gaps in Tesla’s Autopilot should be seen as more pressing. Apparently, many see potentially faulty touchscreens as small potatoes. But we can’t agree; not when they happen to operate the brunt of the car’s auxiliary functions, and we’ve heard reports of this very problem for years. If you need a refresher course, we covered the matter extensively in the fall of 2019. The gist is that the embedded Multi-Media Controller (eMMC) on MCUv1 units seem to be overworked. Constantly logging data is tough on the system, and this setup didn’t appear to be capable of handling the high load, resulting in flash-memory wear.

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  • Mike Beranek "Fuel Economy, U.S.17 city / 19 highway / 18 combined (EPA Rating, MPG)":What in the world are these people thinking?
  • ToolGuy "We’ll see what happens with Haas." I wonder what happened with Haas?
  • ToolGuy Auction is 2 days away now. I've been setting aside some spare change here and there - have you? (You forgot again, didn't you?)
  • Luke42 I like the Metris quite a bit, but I never bought one.Two problems kept me from pulling the trigger:[list=1][*]It was expensive for what it was.[/*][*]For the price they were asking, it needed to have a plug for me to buy it.[/*][/list=1]I wanted a minivan that could tow, and I test drove one and liked it. The Mercedes dealer stocked both cargo versions and conversion vans. It was a nice vehicle, and I really wanted one for a while.This is the inevitable fate of cars that I like, but don't actually buy.
  • Garrett I would have gone for one of these if it had AWD. If they had offered it, it could have done far better.