Cadillac Subscriptions Return In 2020

If you read our coverage of Book by Cadillac, you’ll recall it was a minor financial disaster that had to be shut down in 2018. Cadillac was trying to develop a subscription model, following the lead of other premium manufacturers attempting to usher in a new age of consumerism, sans ownership. But the public didn’t take the bait.

We’ve had niggles about subscription-based sales models for years, whether it be for something hidden in your digital dashboard or affixed to an entire automobile. While they make sense for some services, we couldn’t make the numbers work for cars. It’s almost always the most expensive way to get into any given automobile. However, you do get a few nice perks as a consolation — things like insurance, registration, and maintenance — since you’re effectively renting the car. In the case of Cadillac, Book also allowed you to swap vehicles via a concierge service that would deliver the swapped vehicle pretty much anywhere you wanted — offering bottle water, umbrellas, and a positive attitude upon arrival.

Those extravagances may have been justifiable for those with money to burn, but the general populace wasn’t there to help General Motors shoulder the burden. The pilot program ended roughly a year ago. Yet GM’s chief marketing officer, Deborah Wahl, said Book would return in 2020, bigger and better than ever.

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GM Appoints New Marketing Officer After Going Seven Years Without

General Motors is moving Cadillac marketing chief Deborah Wahl up the food chain by appointing her as its global chief marketing officer — a position which has sat unfilled since 2012.

The previous CMO, Joel Ewanick, was removed by former CEO Dan Akerson over a costly Chevrolet-Manchester United sponsorship deal blew up in his face. Officially, General Motors said Ewanick “failed to meet the expectations the company has of an employee” and left the position vacant, distributing its duties among other other employees — primarily Chevrolet’s now-retired CMO Tim Mahoney.

Wahl, 56, joined Cadillac in 2018, helping the brand further distance itself from the botched “Dare Greatly” advertising campaign. However, we’re not yet certain its freshened marketing materials are truly a cut from a different cloth. Several of the new spots carry over the same vague messaging, just with a bit more focus on product. Then again, perhaps the highbrow content is simply going over our heads.

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  • Syke F1 fan and normally watch every race, although most of them are DVR'd. I've got my Xfinity box set up to record everything automatically. This past Sunday I watched the race live for a change.
  • Jalop1991 There is no inflation. Everything is cheaper than it was 5 years ago. SHRIMP AND GRITS!
  • ChristianWimmer Exterior and interior look pretty flawless for such a high mileage car. To me this is an indication that it was well-maintained and driven responsibly. It’s not my cup of tea but it’s bound to find an enthusiastic owner out there.And with ANY car, always budget for maintenance.
  • Fred I'm a fan and watch every race. I've missed a few of the live races, but ESPN repeats them during more reasonable hours.
  • Mikesixes It has potential benefits, but it has potential risks, too. It has inevitable costs, both in the price of the car and in future maintenance. Cars with ABS and airbags have cost me at least 2000 bucks in repairs, and have never saved me from any accidents. I'd rather these features were optional, and let the insurance companies figure out whether they do any good or not, and adjust their rates accordingly.