Piston Slap: Compressed About Condensed Non-Recalls?

Sajeev Mehta
by Sajeev Mehta

Letty writes:

My 2016 Honda Civic A/C compressor is not working. It is sadly not under warranty, but I heard that the compressor is a problem that Honda knows about but is not willing to recall. Will the compressor be recalled in the near future?

Sajeev answers:

No, or at least not quick enough for your tastes.

That’s because, as of August 9th, Honda finally issued a technical service bulletin ( TSB 19-091, not a recall) for the A/C condenser: extending its warranty for 10 years. Condenser, not compressor.

There’s a (slim?) chance the condensor’s known issue subsequently introduced debris into the HVAC that also killed your compressor, but Honda may take years to issue a similar TSB. Or perhaps my GoogleFu didn’t work and that TSB already landed. Or it’s in the works, but I am not holding my breath on this.

Time to ask your local Honda dealer, they will know better than anyone else. Visit when they aren’t too busy (i.e not mornings and weekends), ask super nicely and you might eventually get a goodwill repair out of it. Good luck!

Bonus! A Piston Slap Nugget of Wisdom:

Let’s be clear about one thing, this ain’t just a Honda thing: every manufacturer-issued TSB authorizing a warranty extension is done to mitigate risks and keep customers loyal. Sometimes it’s done to avoid a full blown product recall, but don’t take my word for it. Since Honda’s A/C isn’t a safety issue, perhaps this isn’t a big deal. Or not…but no matter what, this ain’t just a Honda thing.

[Image: Honda]

Send your queries to sajeev@thetruthaboutcars.com. Spare no details and ask for a speedy resolution if you’re in a hurry…but be realistic, and use your make/model specific forums instead of TTAC for more timely advice.

Sajeev Mehta
Sajeev Mehta

More by Sajeev Mehta

Comments
Join the conversation
4 of 26 comments
  • StudeDude StudeDude on Jan 03, 2020

    This is another example of a "Secret Warranty" situation beyond normal coverage. It seems that certain manufacturers hate to issue recalls because of cost and bad publicity. If a customer complains, they will cover it. Of course, they have to complain to a dealer.

    • See 1 previous
    • StudeDude StudeDude on Jan 04, 2020

      @Maymar Good point. Recall was a misnomer. Written customer notification was a better way to phrase it.

  • Polka King Polka King on Jan 05, 2020

    Another Honda problem.

  • Jeff I noticed the last few new vehicles I have bought a 2022 Maverick and 2013 CRV had very little new vehicle smell. My 2008 Isuzu I-370 the smell lasted for years but it never really bothered me. My first car a 73 Chevelle and been a smoker's car after a couple of months I managed to get rid of the smell by cleaning the inside thoroughly, putting an air freshener in it, and rolling the windows down on a hot day parking it in the sun. The cigarette smell disappeared completely never to come back. Also you can use an ozone machine and it will get rid of most odors.
  • Lou_BC Synthetic oil for my diesel is expensive. It calls for Dexos2. I usually keep an eye out for sales and stock up. I can get 2 - 3 oil and filter changes done by my son for what the Chevy dealer charges for one oil change.
  • Joe65688619 My last new car was a 2020 Acura RDX. Left it parked in the Florida sun for a few hours with the windows up the first day I had it, and was literally coughing and hacking on the offgassing. No doubt there is a problem here, but are there regs for the makeup of the interiors? The article notes that that "shockingly"...it's only shocking to me if they are not supposed to be there to begin with.
  • MaintenanceCosts "GLX" with the 2.slow? I'm confused. I thought that during the Mk3 and Mk4 era "GLX" meant the car had a VR6.
  • Dr.Nick What about Infiniti? Some of those cars might be interesting, whereas not much at Nissan interest me other than the Z which is probably big bucks.
Next