Piston Slap: Compressed About Condensed Non-Recalls?

piston slap compressed about condensed non recalls

Letty writes:

My 2016 Honda Civic A/C compressor is not working. It is sadly not under warranty, but I heard that the compressor is a problem that Honda knows about but is not willing to recall. Will the compressor be recalled in the near future?

Sajeev answers:

No, or at least not quick enough for your tastes.

That’s because, as of August 9th, Honda finally issued a technical service bulletin ( TSB 19-091, not a recall) for the A/C condenser: extending its warranty for 10 years. Condenser, not compressor.

There’s a (slim?) chance the condensor’s known issue subsequently introduced debris into the HVAC that also killed your compressor, but Honda may take years to issue a similar TSB. Or perhaps my GoogleFu didn’t work and that TSB already landed. Or it’s in the works, but I am not holding my breath on this.

Time to ask your local Honda dealer, they will know better than anyone else. Visit when they aren’t too busy (i.e not mornings and weekends), ask super nicely and you might eventually get a goodwill repair out of it. Good luck!

Bonus! A Piston Slap Nugget of Wisdom:

Let’s be clear about one thing, this ain’t just a Honda thing: every manufacturer-issued TSB authorizing a warranty extension is done to mitigate risks and keep customers loyal. Sometimes it’s done to avoid a full blown product recall, but don’t take my word for it. Since Honda’s A/C isn’t a safety issue, perhaps this isn’t a big deal. Or not…but no matter what, this ain’t just a Honda thing.

[Image: Honda]

Send your queries to sajeev@thetruthaboutcars.com. Spare no details and ask for a speedy resolution if you’re in a hurry…but be realistic, and use your make/model specific forums instead of TTAC for more timely advice.

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  • StudeDude StudeDude on Jan 03, 2020

    This is another example of a "Secret Warranty" situation beyond normal coverage. It seems that certain manufacturers hate to issue recalls because of cost and bad publicity. If a customer complains, they will cover it. Of course, they have to complain to a dealer.

    • See 1 previous
    • StudeDude StudeDude on Jan 04, 2020

      @Maymar Good point. Recall was a misnomer. Written customer notification was a better way to phrase it.

  • Polka King Polka King on Jan 05, 2020

    Another Honda problem.

  • Scott Mopar4wdthanks for those stats. But if 40% of suv buyers are 65+ that is not a long term strategyat 70 I’m perhaps not germane as I have only 2 cars now and replace only when they’re stolen
  • Mopar4wd I think the real question is when every EV can be optioned to be startlingly fast, you need something else to differentiate. Handling features etc, outright acceleration may not be as much a measure as it once was. That's the real problem I see for Dodge, their best bet would seem to be making them look way better than the competition.
  • Dukeisduke The wheelcovers with all the little round holes are from Pontiac, like the Catalina.
  • DungBeetle62 "Mark III would make its branding as exclusive as possible... " Meanwhile, 40 years on down the road every single Lincoln product was "MK _____"
  • FreedMike It is kind of refreshing to see an off-roader that is focused on the basics of off-roading, versus convincing its’ owner that he’s the real-life incarnation of the Punisher, and the owner of the largest penis in human history.
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