Feeling the Burn: Tesla Issues Software Update Following Rash of Fires

Steph Willems
by Steph Willems

The spontaneous combustion of several Tesla vehicles in recent weeks has forced the automaker into action, issuing over-the-air updates in an attempt to snuff out the problem… and smother another round of bad PR. To its credit, Tesla seems to be taking the matter seriously.

The update covers the company’s Model S and X vehicles, regardless of country. Meanwhile, investigations continue into the cause of recent blazes in Shanghai, San Francisco, and Hong Kong.

In a statement reported by the BBC, Tesla said it issued the update “out of an abundance of caution.”

“As we continue our investigation of the root cause… we are revising charge and thermal management settings on Model S and Model X vehicles via an over-the-air software update that will begin rolling out today, to help further protect the battery and improve battery longevity.”

While the company said it doesn’t know the exact cause of the fires, “thermal runaway” is a known danger with lithium-ion batteries. The unstoppable chain reaction, in which temperatures soar within a fraction of a second, has even brought down airliners.

In late April, security camera footage showed a parked Model S smoking, then exploding, in a Shanghai parking garage, incinerating a row of high-end German sedans. Earlier this month, a Model S spontaneously caught fire in a private San Francisco garage. And, this past Sunday, a parked Model S caught fire in the parking lot of a Hong Kong shopping mall. According to media reports, the sedan, which had been parked for half an hour, took 45 minutes to extinguish.

The automaker has sent a team of investigators to probe the Hong Kong incident.

While Tesla claims its battery packs are designed to vent smoke and heat away from the cabin in the event of a fire, one look at the Shanghai video would give any aspiring owner cold feet. After several seconds of visible smoke towards the rear of the car, the thing goes up like a torch.

A company spokesperson told CNN “we believe the right number of incidents to aspire to is zero.”

[Image: Tesla]

Steph Willems
Steph Willems

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  • APaGttH APaGttH on May 16, 2019

    I can't wait for the first S3XY recall - lol.

  • Art Vandelay Art Vandelay on May 16, 2019

    I'm not a Musk apologist by any means, but... Laughs in open recall on F150 due to risk of fire in an accident that I have now been waiting 5 months for parts for. As a lifelong Ford guy, Tesla is amateur hour here

    • ToddAtlasF1 ToddAtlasF1 on May 17, 2019

      Didn't Ford figure out how to make cruise control buttons that turned their steering wheels into fire hazards? It does tick me off that I can't have a gas grill on my balcony, but someone can charge a Tesla in their condo's garage and subject their neighbors to the full Dresden.

  • Jeff Overall I prefer the 59 GM cars to the 58s because of less chrome but I have a new appreciation of the 58 Cadillac Eldorados after reading this series. I use to not like the 58 Eldorados but I now don't mind them. Overall I prefer the 55-57s GMs over most of the 58-60s GMs. For the most part I like the 61 GMs. Chryslers I like the 57 and 58s. Fords I liked the 55 thru 57s but the 58s and 59s not as much with the exception of Mercury which I for the most part like all those. As the 60s progressed the tail fins started to go away and the amount of chrome was reduced. More understated.
  • Theflyersfan Nissan could have the best auto lineup of any carmaker (they don't), but until they improve one major issue, the best cars out there won't matter. That is the dealership experience. Year after year in multiple customer service surveys from groups like JD Power and CR, Nissan frequency scrapes the bottom. Personally, I really like the never seen new Z, but after having several truly awful Nissan dealer experiences, my shadow will never darken a Nissan showroom. I'm painting with broad strokes here, but maybe it is so ingrained in their culture to try to take advantage of people who might not be savvy enough in the buying experience that they by default treat everyone like idiots and saps. All of this has to be frustrating to Nissan HQ as they are improving their lineup but their dealers drag them down.
  • SPPPP I am actually a pretty big Alfa fan ... and that is why I hate this car.
  • SCE to AUX They're spending billions on this venture, so I hope so.Investing during a lull in the EV market seems like a smart move - "buy low, sell high" and all that.Key for Honda will be achieving high efficiency in its EVs, something not everybody can do.
  • ChristianWimmer It might be overpriced for most, but probably not for the affluent city-dwellers who these are targeted at - we have tons of them in Munich where I live so I “get it”. I just think these look so terribly cheap and weird from a design POV.
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