No Parking Required: Waymo Launches Shuttle Service to Walmart

Matt Posky
by Matt Posky

Remember how everyone talked about autonomous vehicles like they would deliver humanity into a cleaner, safer future where all the disgusting trappings of our past would be a distant memory? It’s not playing out quite like that. In fact, as the reality of self-driving cars inches ever closer, we’re seeing weird corporate partnerships and companies looking to make a buck anywhere they can as the consumer serves double duty as master and commodity.

If you need a present-day example, look no further. Waymo, the autonomous arm of Google parent Alphabet Inc., is launching a pilot program this summer that intends to shuttle passengers to Walmart and other partner locales. Members of the firm’s “early rider program” will be able to catch a ride to the retail outlet after using its online component to place an order (which qualifies them for discounts in the future).

While the goods are being prepared at the store, Waymo will dispatch a self-driving Chrysler Pacifica to the customer in order to bring them to it — sort of like a reverse delivery service. However, Walmart is far from the only corporate partner Waymo has right now.

Focusing on the area of Phoenix where the technology firm is already testing its vehicles, Waymo is offering rides to the fancy sounding Ahwatukee Foothills Towne Center shopping plaza. That deal is thanks to a partnership with the real estate investment trust DDR Corp. There’s also an arrangement with the Element Hotel in Chandler, Arizona to offer select guests access to a “VIP experience” using Waymo’s vehicles. The company used business travelers who need to commute to and from the office during their frequent stays as an example.

The last partnership is actually an expansion of an existing relationship with AutoNation and Avis Budget Group. AutoNation, who already helps Waymo service and maintain its vehicles in Phoenix, will now offer customers access to Waymo — instead of using loaner car — when their personal vehicle is being serviced. Meanwhile, Avis will begin providing Waymo vans to its Phoenix customers to help them pick up or drop off their rental cars.

Roughly half of these corporate tie-ins are cringe inducing, but several seem like fairly sound ideas — most notably the shuttle arrangement with Avis. However, we’re positive that plenty of people will be elated to know they can order their groceries online and get a free ride to Walmart to pick them up, or snag a gratis transport to the mall.

“While these are Metro Phoenix-specific partnerships today, these businesses are national and what we learn from these programs will give us a network of partners when we launch in new cities down the road,” Waymo said in a post referencing the new programs. “We’re proud to be a part of Metro Phoenix and are excited to grow and add partnerships that support the cities we operate in, bring unique value to our riders, and give more people access to a safe, self-driving future.”

[Images: Waymo]

Matt Posky
Matt Posky

A staunch consumer advocate tracking industry trends and regulation. Before joining TTAC, Matt spent a decade working for marketing and research firms based in NYC. Clients included several of the world’s largest automakers, global tire brands, and aftermarket part suppliers. Dissatisfied with the corporate world and resentful of having to wear suits everyday, he pivoted to writing about cars. Since then, that man has become an ardent supporter of the right-to-repair movement, been interviewed on the auto industry by national radio broadcasts, driven more rental cars than anyone ever should, participated in amateur rallying events, and received the requisite minimum training as sanctioned by the SCCA. Handy with a wrench, Matt grew up surrounded by Detroit auto workers and managed to get a pizza delivery job before he was legally eligible. He later found himself driving box trucks through Manhattan, guaranteeing future sympathy for actual truckers. He continues to conduct research pertaining to the automotive sector as an independent contractor and has since moved back to his native Michigan, closer to where the cars are born. A contrarian, Matt claims to prefer understeer — stating that front and all-wheel drive vehicles cater best to his driving style.

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  • Lockstops Lockstops on Jul 26, 2018

    A chauffeur service to Walmart. Finally it's affordable enough for the masses...no wait.

  • Akear Akear on Jul 27, 2018

    The pet rock industry has more of a future than the autonomous vehicle. The hype will wear out in a few years.

  • Redapple2 jeffbut they dont want to ... their pick up is 4th behind ford/ram, Toyota. GM has the Best engineers in the world. More truck profit than the other 3. Silverado + Sierra+ Tahoe + Yukon sales = 2x ford total @ $15,000 profit per. Tons o $ to invest in the BEST truck. No. They make crap. Garbage. Evil gm Vampire
  • Rishabh Ive actually seen the one unit you mentioned, driving around in gurugram once. And thats why i got curious to know more about how many they sold. Seems like i saw the only one!
  • Amy I owned this exact car from 16 until 19 (1990 to 1993) I miss this car immensely and am on the search to own it again, although it looks like my search may be in vane. It was affectionatly dubbed, " The Dragon Wagon," and hauled many a teenager around the city of Charlotte, NC. For me, it was dependable and trustworthy. I was able to do much of the maintenance myself until I was struck by lightning and a month later the battery exploded. My parents did have the entire electrical system redone and he was back to new. I hope to find one in the near future and make it my every day driver. I'm a dreamer.
  • Jeff Overall I prefer the 59 GM cars to the 58s because of less chrome but I have a new appreciation of the 58 Cadillac Eldorados after reading this series. I use to not like the 58 Eldorados but I now don't mind them. Overall I prefer the 55-57s GMs over most of the 58-60s GMs. For the most part I like the 61 GMs. Chryslers I like the 57 and 58s. Fords I liked the 55 thru 57s but the 58s and 59s not as much with the exception of Mercury which I for the most part like all those. As the 60s progressed the tail fins started to go away and the amount of chrome was reduced. More understated.
  • Theflyersfan Nissan could have the best auto lineup of any carmaker (they don't), but until they improve one major issue, the best cars out there won't matter. That is the dealership experience. Year after year in multiple customer service surveys from groups like JD Power and CR, Nissan frequency scrapes the bottom. Personally, I really like the never seen new Z, but after having several truly awful Nissan dealer experiences, my shadow will never darken a Nissan showroom. I'm painting with broad strokes here, but maybe it is so ingrained in their culture to try to take advantage of people who might not be savvy enough in the buying experience that they by default treat everyone like idiots and saps. All of this has to be frustrating to Nissan HQ as they are improving their lineup but their dealers drag them down.
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