Housekeeping: How to Reach Us When You Have Issues
Some of you noticed that we had a little bit of a technical snafu yesterday, and a few of you commented on Steph’s post with references to your own IT issues.
I try to read as many comments as I can, but it’s not humanly possible for me to catch them all. The same is true for the rest of our editors. Our moderators do a great job and clue us in to issues, but we’re all busy and things get missed.
That’s a long way of saying if you have IT issues — login troubles, commenting problems, whatever — you can reach out to me at thealey@thetruthaboutcars.com or editors@ttac.com (I monitor both). I can’t guarantee we can fix it — not all tech issues are on our end — but I can at least look into it, or run it up the flagpole, as they say.
We can’t fix it if we don’t know about it, so while we might catch you complaining in the comments, a quick email might get it fixed more quickly.
Also, the headline says “How to Reach Us with Issues” but that only means TTAC-related troubles. Your own emotional baggage is your burden.
Carry on.
[Image: Stock Photo]
Tim Healey grew up around the auto-parts business and has always had a love for cars — his parents joke his first word was “‘Vette”. Despite this, he wanted to pursue a career in sports writing but he ended up falling semi-accidentally into the automotive-journalism industry, first at Consumer Guide Automotive and later at Web2Carz.com. He also worked as an industry analyst at Mintel Group and freelanced for About.com, CarFax, Vehix.com, High Gear Media, Torque News, FutureCar.com, Cars.com, among others, and of course Vertical Scope sites such as AutoGuide.com, Off-Road.com, and HybridCars.com. He’s an urbanite and as such, doesn’t need a daily driver, but if he had one, it would be compact, sporty, and have a manual transmission.
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How about letting BTSR back? Unless he challeng(er)ed one of the Baruth brothers; that person is probably gone.
Lately when I visit site, all I can see is recycled Automotive News stories.
I keep getting "no host available" error messages.
The comments section has a serious 4-5 hour lag time unless I'm logged in. Or it could be operator error in some way.