Housekeeping: How to Reach Us When You Have Issues

Tim Healey
by Tim Healey
housekeeping how to reach us when you have issues

Some of you noticed that we had a little bit of a technical snafu yesterday, and a few of you commented on Steph’s post with references to your own IT issues.

I try to read as many comments as I can, but it’s not humanly possible for me to catch them all. The same is true for the rest of our editors. Our moderators do a great job and clue us in to issues, but we’re all busy and things get missed.

That’s a long way of saying if you have IT issues — login troubles, commenting problems, whatever — you can reach out to me at or (I monitor both). I can’t guarantee we can fix it — not all tech issues are on our end — but I can at least look into it, or run it up the flagpole, as they say.

We can’t fix it if we don’t know about it, so while we might catch you complaining in the comments, a quick email might get it fixed more quickly.

Also, the headline says “How to Reach Us with Issues” but that only means TTAC-related troubles. Your own emotional baggage is your burden.

Carry on.

[Image: Stock Photo]

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10 of 17 comments
  • El scotto El scotto on Nov 02, 2017

    How about letting BTSR back? Unless he challeng(er)ed one of the Baruth brothers; that person is probably gone.

    • JohnTaurus JohnTaurus on Nov 02, 2017

      Why? So he can not read the article in order to post first so he can promote his YouTube channel? Or post some question that was answered plainly in the article, offer an opinion on something unrelated, and tell us how every car needs to be BIGGER and HELLCAT'ed? He offered absolutely nothing except evidence that he didn't read the article, and only posted first in order to promote himself and his YouTube series. Besides, I doubt he was permanently banned, he probably just didn't come back after his time out was over.

  • Pecos bill Pecos bill on Nov 02, 2017

    Lately when I visit site, all I can see is recycled Automotive News stories.

    • See 3 previous
    • Lou_BC Lou_BC on Nov 02, 2017

      "Lately when I visit site, all I can see is recycled Automotive News stories." Simple solution: stop going to Automotive News!

  • JohnTaurus JohnTaurus on Nov 02, 2017

    I keep getting "no host available" error messages.

    • JohnTaurus JohnTaurus on Nov 02, 2017

      Copied and pasted: No hosts are available for /svc/, Dtab.base=[], Dtab.local=[]. Remote Info: Not Available Took me 4 times to do this, assuming it works this time.

  • El scotto El scotto on Nov 02, 2017

    The comments section has a serious 4-5 hour lag time unless I'm logged in. Or it could be operator error in some way.