By on November 2, 2017

tech lab

Some of you noticed that we had a little bit of a technical snafu yesterday, and a few of you commented on Steph’s post with references to your own IT issues.

I try to read as many comments as I can, but it’s not humanly possible for me to catch them all. The same is true for the rest of our editors. Our moderators do a great job and clue us in to issues, but we’re all busy and things get missed.

That’s a long way of saying if you have IT issues — login troubles, commenting problems, whatever — you can reach out to me at [email protected] or [email protected] (I monitor both). I can’t guarantee we can fix it — not all tech issues are on our end — but I can at least look into it, or run it up the flagpole, as they say.

We can’t fix it if we don’t know about it, so while we might catch you complaining in the comments, a quick email might get it fixed more quickly.

Also, the headline says “How to Reach Us with Issues” but that only means TTAC-related troubles. Your own emotional baggage is your burden.

Carry on.

[Image: Stock Photo]


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