By on October 18, 2017

Nissan Murano production

Nissan Motor Co. has recalled 1.2 million new vehicles it sold in Japan over the last three years after discovering vehicle checks were not being performed by certified technicians. After a lengthy internal investigation, the company stated it continued to conduct unaccredited final checks as recently as last week.

News of the discovery came on Wednesday, more than two weeks after Chief Executive Hiroto Saikawa publicly stated only certified technicians had conducted checks since September 20th. Despite attempts to remedy the widespread issue at its Japanese factories, there were at least two technicians lacking the necessary training and credentials at its Shonan Plant located in Tsutsumicho, near Hiratsuka City.

According to Reuters, the company estimates roughly 3,800 vehicles were affected. It temporarily suspended all production at the facility before resuming assembly on October 16th.

Officials from Japan’s Ministry of Land, Infrastructure and Transport inspected Nissan’s factories earlier this month. There, they found names of several certified technicians used on paperwork to sign off on final vehicle checks — inspections that had actually been conducted by non-certified employees.

While it did not state how many more may have been involved in continuing factory misconduct, the ministry found phony stamps being used at five of six Nissan factories earlier this month — resulting in a recall of 386,000 passenger vehicles from this year. It has requested Nissan report the measures taken to prevent a recurrence of the problem by the end of October.

“It’s extremely regrettable, causing anxiety for users and shaking the foundation of the certification system,” said Minister of Land, Infrastructure, Transport and Tourism Keiichi Ishii.

The ministry stated it will continue to investigate just how common the practice was at Nissan factories and who allowed it to continue. Meanwhile, the automaker has recalled the entirety of its domestic product, promising to conduct re-inspections (at a cost of around $302 million).

[Image: Nissan]

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7 Comments on “Nissan Continued Using Uncertified Inspectors After Misconduct Exposed...”

  • avatar
    SCE to AUX

    Maybe the bogus inspectors can get jobs at Kobe Steel.

  • avatar

    Like many countries and peoples these days, I feel like Japan is regressing into old bad habits, namely the intense pressure to post good figures and show that you are a productive organization. The Olympus accounting scandal, the Toshiba scandal, the Takata airbag scandal…

  • avatar

    Carlos! Sergio is on the line, he is impressed with your QC. He wants to tie the knot.

  • avatar

    Similar to some USA airlines where someone in an office in Texas stamps inspection documents for work done in Central America.

  • avatar
    Prove Your Humanity 2+9=?

    This explains the Nissan Juke.
    “They weren’t actually supposed to look like that. The inspectors let them go that way, and by the time we noticed there were just too many out there to fix it!”

  • avatar

    Is this a Japanese government requirement, or are these just Nissan’s internal inspectors? I know that in the aircraft industry in the US, every part has to have a certificate of conformance from a qualified technician stating that it’s airworthy. Does Japan have similar requirements for cars? Does the US have any requirement like this for cars? If it’s just Nissan’s internal inspectors, it’s a bit less scandalous. Also, I work next door to my organization’s training manager. Keeping up with everybody’s varied certifications can be a massive undertaking.

  • avatar

    I bet it is a situation where the “uncertified” inspectors knew perfectly well how to perform the job but simply lacked appropriate government sanctioned certifications. Sort of like a highly regarded doctor or lawyer who didn’t pay his annual license dues and suddenly it becomes malpractice for that professional to perform their job.

    In many areas, like medicine and law, certifications serve an important purpose, others, it is just a way for members of an occupation to keep people from entering said trade. Ill go out on a limb and say that the “certified” inspector probably doesn’t require a college degree or doctorate.

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