TrueDelta: GM's Crossovers Have Reliability "Issues"
When it comes to TrueDelta (TD), we have to choose our words carefully. TTAC's information provider is what you might call a stickler for details– in the same sense that TV detective Adrian Monk is a bit bothered by asymmetry. So we couldn't proclaim "GMC Acadia and Saturn Outlook: Worse Than Average Repair Rates," even though TD's consumer panel reported it so. 'Cause then Karesh would crucify us for not reminding you that all these repair rates are pretty low. (Which we've just done.) I suppose we can quote from his press release without fear of contradiction. "The current update confirms the moderately high repair rate for the 2007 versions of these crossovers; there has been no improvement. Common problem areas include a valve within the air conditioning system, the front seats’ lumbar support adjusters, and the lid for the storage compartment on top of the instrument panel." But then we'd have to point out that "Based on survey responses, the repair rate for the 2008 Buick Enclave, along with the 2008 GMC Acadia and Saturn Outlook, is substantially lower than that of their 2007 counterparts: 38 successful repair trips per 100 vehicles per year. This compares to 98 successful repair trips per 100 vehicles per year for the 2007s at a similar age." Jeez, this fairness thing is a bitch.
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