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Mitsubishi Tries Harder in 2021 J.D. Power Study

Mitsubishi Tries Harder in 2021 J.D. Power Study

Mitsubishi Motors’ third-place ranking in the latest J.D. Power Customer Service Index (CSI) indicates the brand is trying harder to improve the experience for service done under warranty and or customer pay. Up one spot from 2020 among non-premium, mass-market nameplates, Mini ranked the highest with a score of 864, Buick ranked second at 859, followed by Mitsubishi at 857, GMC at 856, and Kia in fifth at 855.

Jason R. Sakurai Mar 11, 2021

Recent Comments

Akear The malibu still outsells all GM EVs combinedMalibu -150,000GM EV's - 75,000Maybe this represents how execrable GM EVs really are. Barra should have resigned years ago,
Fred Short term bean counters give up the market and long term players gain shares.
KOKing I thought they quit making it 3yrs ago so... no?
TheEndlessEnigma Hybrids and PHEVs make sense, EV's do not.
Ajla My understanding is that the 5 and 7-Series cater almost exclusively to the Chinese market and they sell them here just so they don't look weak against Mercedes and Audi.

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