Question Of The Day: Should Automobiles Be Marketed… For A Lifetime?

The average Toyota Camry likely sells for somewhere in the neighborhood of $25,000.

What if you could buy a more durable version of that Camry for, say, $33k…. and get a bumper to bumper lifetime guarantee?

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Opel's Lifetime Warranty Dies At Age One

Aftre just one year on the market, Opel is ditching its Lifetime Warranty, says Das Autohaus in Germany. I don’t know how many new customers that braggadocious warranty got Opel, but it definitely got Opel into hot water. Everybody, from consumer advocates to Germany’s umbrella organization of the car business ZDK, was against it. Consumer advocates even brought suit.

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Everybody Wants To Kill Opel's Lifetime Guarantee

Opel’s German dealer association left the Zentralverband des Kraftfahrzeuggewerbes (ZDK) in a huff, says Automobilwoche [sub] First, what’s a ZDK? It’s Germany’s umbrella organization of the car business. You need to be an industry organization to be a member. Next to the manufacturer organization VDA, the ZDK is the most powerful lobbying group of the car business. And what made the Opel dealers to hand in their membership cards and leave?

ZDK President Robert “Robby” Rademacher had strong words for Opel’s Lifetime Guarantee: “If the Wettbewerbszentrale would not have taken the case, the ZDK would have taken Opel to court.”

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Opel Buyers Get Lifetime Warranty. Supposedly

Hush. Don’t tell American GM customers how GM’s Opel subsidiary plans to prop up seriously flagging sales. Opel can use a serious injection of something. Opel’s German sales were down by 43.5 percent in July. And Opel doesn’t have China to save their necks. Today, Opel announced their version of the Ardennen-Offensive: A last massive strike at the hearts and minds (and pocketbooks) of their customers. A warranty for life. As they say: Read the fine print.

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  • Steve Jacobs I've got a bright Red Kia EV6. Easy to find in a parking lot.
  • MKizzy Gently used EV6's under $30K aren't hard to find and have the range and style to almost intrigue me into taking the EV plunge. However, I'll wait for a mid-sized non-luxury EV sedan or wagon which is not a tablet housing a car (Model 3) or sacrifices too much usable space for the sake of style (Ioniq 6) before I go electric. I'm not holding my breath.
  • Arthur Dailey Am currently comparing both vehicles. Some issues not addressed in the article 1) the wait times for most RAV4's are currently considerably longer, 2) RAV4's are among the most stolen vehicles in my area (the GTA), 3) Mazda has a superior warranty. Manufacturing locations are perhaps a toss up. For the majority of these vehicles sold in the Canadian market from what I can ascertain, CX-5's are manufactured in Japan, and RAV4's in Alliston Ontario. One area where I will disagree with Matt is in the upholstery. I far prefer cloth to leather. With grandchildren and a dog, there is far more chance that the leather will be cut or scratched. And leather, particularly in black is too hot in the summer and very cold when you first sit on it during a Canadian winter. Cloth is the winner in that competition, but still an inferior choice to rich 1970's style velour upholstery.
  • Eliyahu I've had my 2018 CX-5 FWD top trim for about 18 months. It is fun to drive and a nice design. Mazda really did a great job of making the most out of the platform when they did the design refresh. The driver's seat, however, is overly firm and perhaps a tad too small. I have also come to appreciate the open feeling of the Forester compared to the well-organized but more closed in cockpit of the CX-5. A minor quibble would be the smallish gas tank. Overall, a very nice design.
  • Redapple2 CX5. Rented one 2 yr ago. ~2000miles. Issues. 1 Thumbwheel controller not good. 2. Sweeping curve on the interstate passing a car, the automatic braking picked up a car in the lane over. Beeps and slight braking. Not drop anchor mode, but still head scratching. But it looks so dam good. Wonderful still after many years. CX5 all the way!!!