Come again? Yes, that’s the finding of J.D. Power’s latest Initial Quality Study, which examines consumer complaints over the first 90 days of vehicle ownership. As you can already see, there was plenty of disruption in the 2020 study.
Tesla, darling of both the tech and green crowds, finished dead last in the study, which ranks brands and individual models by problems experienced per 100 (PP100) vehicles. That finding comes with a caveat, however.
This wouldn’t have happened in the late ’80s, that’s for sure. J.D. Power’s 2018 Initial Quality rankings, amassed from problems reported by owners over the first 90 days of vehicle ownership, shows the area south of the 38th parallel as the Land of Least Annoyance.
The fresh-faced, fledgling Genesis brand took the top spot in this year’s rankings with 68 problems reported per 100 vehicles, followed by Kia in second place (72 problems) and Hyundai in third (74 problems). You might say Hyundai (Motor Group) excelled.
The 2017 J.D. Power Initial Quality Study scores are in and Kia was awarded top honors for the second year in a row.
The Kia Forte, Cadenza, Niro, Soul, and Sorento were all winners in their categories, outperforming opponents like the Chevrolet Cruze, Toyota Avalon, Kia Sportage (yep, another Kia), Ford C-Max, and Toyota Highlander, respectively.
If you’re planning to buy a new vehicle this year, J.D. Power wants you to know you’ll probably happier in a Kia than a Porsche.
Well, maybe less annoyed. By the little things. On average. That’s one takeaway from the firm’s annual ranking of automotive brands based on consumer complaints logged during the first 90 days of ownership.
This year’s J.D. Power U.S. Initial Quality Study is good PR for many automakers, considering 21 of the 33 brands moved up in the rankings this year, including those in the Big Three. Domestic brands collectively recorded a lower problem tally than their foreign competition, a feat only accomplished one other time in the study’s three decade history.
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- Sayahh Story idea or car design competition: design a compact sedan, a midsize sedan, coupe and/or wagon specifically for people 6'4" through 7'2". Not an SUV nor a crossover nor a raised chassis like the US Toyota Crown or Subaru Outback.
- Sayahh I only check map app only when absolutely necessary and only at a red light. An observation: lots of ppl leave 2 car lengths (or more) between themselves and the car ahead of theirs so that they can text or check the internet (because they are afraid they might roll forward and hit the car in front of them?) This drives me crazy because many ppl do it and 3 cars will take up almost 7 car lengths and ppl cannot get into the left turn lane when it's bordered by a cement "curb." Worse is when they aren't even using their phone and have both hands on the stewring wheel and waiting for the green light. Half a car length is enough, people. Even one car length is too much, but 3 or 4 car lengths? At 40 MPH, maybe, not at 0 MPH please.
- 6-speed Pomodoro My phone never leaves my pocket while driving. This is fine in my daily with bluetooth and also fine in my classic car, but people get mad in a hurry that I'm ignoring them.
- BklynPete Maverick has had recalls but overall seems reliable. Consumer Reports recommends it for whatever that's worth, buyers think they're better than sliced bread, they're sold out, and look like a long-term success.I suppose you're right that DCT can be laid at Mulally's feet too but as COO Fields was in charge of product. When he got Mulally's job, Fields brought back mgmt siloes and lost shareholder value. Maybe Fields took the fall for other's bad decisions. But ultimately as CEO the axe had to land on him. I cannot believe that Farley won't meet the same fate if 2023 warranty claims make Ford lose money again.
- Inside Looking Out All that is BS. Nissan just tries to buy time. By 2028 every Tesla will have fusion reactor under the hood. Commercial fusion reactor is under development as we speak 5 miles away from my home in Sandia labs in Livermore.