Buick and Lexus Predictably Top J.D. Power's Dependability Survey

J.D. Power and Associates continued their now routine praise of Buick, Lexus, and Porsche by giving the brands top honors in the company’s latest annual dependability study.

The survey, which assesses the number of reported problems per 100 vehicles during the first three years of vehicle ownership, resulted in Lexus achieving top marks with only 99 claimed issues. Toyota’s premium brand (which has won seven years running) was followed closely by Porsche with 100 reported problems, whereas Buick was the “mass market” brand with the fewest faults at 116.

Issues pertaining to audio, communications, navigation, or entertainment systems continued to yield the highest number of complaints from consumers in 2018. However, the gap between luxury and mainstream brands appears to be closing, as most of last year’s top performers lost a little ground to mid-level mainstream competitors. Infiniti saw the most improvement overall, coming from the bottom of the pack in 2017 to take 4th overall this year. It was followed by Kia, with 122 problems per 100 vehicles — proving that premium levels of quality are not exclusive to premium brands.

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Consumer Reports 5 Most Reliable Vehicles For 2016 Are Mostly Niche Models You Won't Buy

Buick grabbed much of the limelight when Consumer Reports released its 2016 reliability survey results yesterday, earning the best-ever brand ranking of any domestic marque. But atop the leaderboard, Lexus and its Toyota parent brand continued the automaker’s reign.

Not surprisingly, three of the five most reliable vehicles in America are therefore Lexus and Toyota products. With the Lexus GS and Toyota 4Runner, the top 10 list is half-filled with Toyota products. Only one vehicle in the top ten is a domestic, the eighth-ranked Chevrolet Cruze.

They may be reliable, but do Americans actually want these vehicles? We took a look at the five least reliable vehicles in America and realized that, yes, in some cases, Americans do want them. In fact, the vehicles on the least reliable list account for 2.7 percent of the U.S. new vehicle market.

When it comes to the five most reliable vehicles in Consumer Reports’ survey, less than 1 percent of the market’s buying habits are represented.

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Consumer Reports Crowns FCA as the Four Least Reliable Brands Available

Consumer Reports released its new car reliability ratings today, and one company should take a long hard look at itself in the Italian-American mirror.

The annual report covers brand reliability and includes a list of the 10 best, and worst, vehicles in terms of reliability. While there are some predicable favorites, Buick managed to hit an unexpected home run and electric vehicle manufacturer Tesla surprised everyone with reports of mechanical issues stemming from — get this — the electronics.

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Are J.D. Power's Most Dependable Vehicles America's Most Popular Vehicles? No. Not Really. Sometimes.
Late last month, I determined the extent to which Canadians buy the most reliable vehicles according to automaker-supplied sales figures and J.D. Power’s 2016 Vehicle Dependability Study. In large measure, the vehicles that win their respective categories in J.D. Power’s Study are distinctly unpopular vehicles in Canada. In the United States, the same group of vehicles are notably more common. But does J.D. Power’s VDS, a study which takes into account problems encountered by original owners of MY2013 vehicles over the course of their third year, have a measurable impact on U.S. buying habits?
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New Or Used? : The Most Reliable Car In The USA Is A ….

Hi Steve,

What would be the most reliable car I can purchase for about $7000-8000? And what would be the upper limit on mileage that I would even consider?

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New FIAT 500. New VW Passat. Which Is More Reliable?

A FIAT is available in the United States for the first time in decades. It’s manufactured in Mexico. Volkswagen has an all-new Passat built in an all-new American plant. One of them appears to be defying expectations of unreliability. Which one would you bet on?

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  • Bobbysirhan Sometimes it seems like GM has accepted that the customers they still have are never going to come to their senses and that there aren't any new dupes on the horizon, so they might as well milk their existing cows harder.
  • Buickman how about LowIQ?
  • Gemcitytm Corey: As a native SW Ohioan, Powel Crosley, Jr. has always been an object of fascination for me. While you're correct that he wanted most of all to build cars, the story of the company he created with his brother Lewis, The Crosley Corporation, is totally fascinating. In the early 20's, Crosley was the nation's leading manufacturer of radio receivers. In the 1930's, working from an idea brought to him by one of his engineers, Crosley pioneered the first refrigerator with shelves in the door (called, of course, the "Shelvador"). He was the first to sell modular steel kitchen cabinets (made for him by Auburn in Connersville). He brought out the "IcyBall" which was a non-electric refrigerator. He also pioneered in radio broadcasting with WLW Radio in Cincinnati (wags said the calls stood for either "Whole Lotta Watts" or "World's Lowest Wages"). WLW was one of the first 50,000 watt AM stations and in 1934, began transmitting with 500,000 watts - the most powerful station in the world, which Mr. Crosley dubbed "The Nation's Station". Crosley was early into TV as well. The reason the Crosley operation died was because Mr. Crosley sold the company in 1945 to the AVCO Corporation, which had no idea how to market consumer goods. Crosley radios and TVs were always built "to a price" and the price was low. But AVCO made the products too cheaply and their styling was a bit off the wall in some cases. The major parts of the Crosley empire died in 1957 when AVCO pulled the plug. For the full story of Crosley, read "Crosley: Two Brothers and a Business Empire That Transformed the Nation" by Rutsy McClure (a grandson of Lewis Crosley), David Stern and Michael A. Banks, Cincinnati: Clerisy Press, ISBN-13: 978-1-57860-291-9.
  • AndyinMA Well, will they actually make any? Wranglers appear to be black only at this point, but I do admit to seeing a few Gladiators in other colors. A few.
  • Garrett The only way to send a message is to pull out of the transaction when the fee is disclosed unless the dealer pays for it...or just walk out regardless.If this happens enough, eventually someone will get the message.