#AutomotiveUX

The U.S. Navy has decided to convert the touch screens installed on its destroyer fleet back to mechanical controls after the National Transportation Safety Board (NTSB) cited them in the fatal collision between the USS John S McCain and tanker Alnic MC in 2017. They were also referenced in the collision report released after the USS Fitzgerald collided with the ACX Crystal container ship. While the reports dealt largely with crews being improperly trained on the system’s various functions, the complexity of the graphical interface was cited as a potential issue in itself.

This encouraged Naval Sea Systems Command to conduct fleet surveys in the hope it could get a handle on how officers felt about the systems. The result? Crew members said they wanted more physical controls, echoing the cries of automotive safety advocates the world over.