Automakers began hunting for new revenue streams about two milliseconds after realizing they could put the internet into vehicles. While the earliest endeavors involved ride-sharing applications and new infotainment features, companies are now beginning to see new opportunities via automotive e-commerce, data acquisition, and in-car marketing.
However, the delivery system used for these new sources of revenue pose a legitimate safety concern. Distracted driving is on the rise and shopping while behind the wheel isn’t likely to remedy the situation.
When General Motors first deployed OnStar, it was a little more than an emergency services hotline. Drivers in need could tap a blue button on their rearview mirror and immediately get in contact with an operator. The system could also do this automatically in the event of a crash. OnStar later introduced anti-theft measures, turn-by-turn navigation, and remote access as part of a subscription plan.
However, with General Motors seeing dollar signs wherever connectivity is involved, the automaker wants to retool the system. OnStar will continue offering existing services, but GM is changing the subscription model and placing a new emphasis on data acquisition. The good news is that the tiered payment model will offer more features starting in May. Unfortunately, some those amenities used to be free and those fed up with companies selling your data or paranoid about Orwellian Big Brother scenarios might be less enthusiastic about the long-term corporate vision.