By on November 6, 2018

Back in August 2016, General Motors recalled 367,808 Chevrolet Equinox and GMC Terrain crossovers for potentially faulty windshield wipers. At the time, certain 2013 models were identified as having linkages that could rust and separate, leaving drivers with a fistful of nothing when they hit the wiper stalk.

Like all good things – poutine, back bacon, and Donald Sutherland – attention towards the issue originated in Canada. Apparently, an employee reported the problem in December 2015 and, after recalling these crossovers in the Great White North, GM did the same for some American units, as well.

Now, the U.S. gubmint is investigating the possibility that GM didn’t recall enough Equinox and Terrains for this particular issue. At stake? Over 1.7 million units spanning seven model years.

According to various outlets, The National Highway Traffic Safety Administration says it has 249 wiper failure complaints from owners whose vehicles weren’t included in the recall. While no crashes or injuries were reported – a very good thing – it wouldn’t take too much for things to go awry if a driver was left wiperless in a sudden downpour.

Specifically, the government is seeking to find out if a recall for this problem should be issued for Equinox and Terrain crossovers built from 2010 to 2016. The existing campaign, NHTSA number 16V582000, says the ball joints in the windshield wiper module may corrode and wear over time, possibly resulting in one or both of the windshield wipers becoming inoperative.

Some of the Equinox and Terrain machines from that generation are now nearly 10 years old, meaning more than a few of them have likely changed hands many times. Finding all the owners will be a challenge. According to government docs, a total of 268,668 of the 367,808 machines affected by the existing safety campaign have been repaired. That’s a rate of 73 percent, leaving about 100,000 units MIA. Over 4,000 have been classified as “unreachable.”

For its part, GM says it recalled the 2013 vehicles because warranty claims showed a higher than expected failure rate on the affected part. The company goes on to say it is monitoring other model years and will work with NHTSA on the probe.

[Image: General Motors]

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12 Comments on “Wipeout: Government Agency Investigating GM Windshield Wiper Recall...”


  • avatar
    PrincipalDan

    Sitting here in New Mexico, wife has a 2016 model.

    Fortunately our supper low humidity it will take a looooooooonnnnnnggggg time for this to be a problem.

  • avatar
    APaGttH

    Is TTAC going to do a story on the Honda CR-Vs with the 1.5T 4-bangers that are leaking gasoline into the oil?

    https://www.consumerreports.org/car-repair-maintenance/honda-delays-cr-v-turbo-engine-fix-details-rollout-plans/

    • 0 avatar
      bullnuke

      APaGttH – probably not. Stories like that limit access to Honda vehicles, food/drink/trinkets, and trips to Hawaii.

    • 0 avatar
      johnds

      I am waiting for the article about the Terrain/Equinox needing piston ring replacement/engine rebuilding. My neighbor had his 2014 rebuilt because of oil consumption, and a co worker had his 15 rebuilt because of excessive consumption. You should hear how embarrassing the engine sounds compared to a Toyota or Honda engine.

  • avatar
    pdog_phatpat

    Another month, another GM recall.

    GM. What a joke!

  • avatar
    DeadWeight

    I Zhang Wei Wang, CEO of Absolute Lowest Bidder Parts Company, in Yantai, Shandong Province, China.

    We supply all such parts to General Motors and General Motors Shanghai Automotive Company, for such illustrious makes and models of vehicles from the Buick Envision, to the Cadillac CT6, to the Chevrolet Silverado and GMC Sierra.

    We have supplied everything from ignition switches to wheels and axles, to ignition system parts, and everything in between, for GM and GM-SAIC, both pre and post GM Bankruptcy.

    I stand by the quality of our parts, the quality of our systems, and the integrity of Peoples Republic of China.

    You buy GM vehicle, okay? You need to know it good quality! GM uses us for many parts because we undercut next lowest bidder by 75%, ok? But our parts good!

  • avatar
    tonyquart

    I have just read a nice information related to lemon laws at https://www.lemberglaw.com/lemon-law-lawyers-attorneys/. I think people who are experiencing similar problems with their cars might find this useful. Hope this helps.

  • avatar
    tylanner

    Ford owners would enthusiastically remove their wipers if they would just fix thier transmissions…

    It should not be overlooked that a manufacturer who forces thier customers to slosh through class action lawsuits to seek satisfaction has no place in this market…

  • avatar
    IBx1

    Thank you for the poutine

  • avatar

    Such an informative article. This article gives all the important info’s of GM windshield wiper.it’s very helpful.Thanks for sharing. Keep posting this type of post.
    Regards From- Cool Car Accessories

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