Piston Slap: CPO, PPI…STFU and Buy?

Sajeev Mehta
by Sajeev Mehta
Vincent writes:

Hi Sajeev,

I plan to by a Town and Country Touring-L within the next month (hat tip to Jack Baruth!). One vehicle is a 2012 with 41.1k miles, has the Certified Pre-Owned 7yr/100,000mi warranty and listed for $19.0k. The other is a 2011 with 43.3k miles w/o CPO listed for $17.0k. Both are otherwise almost identical.

My question is whether or not it the $2,000 is worth it for the CPO vehicle. The primary difference is another 2yrs to the warranty (actually, 3yrs b/c one is a 2011 and the other is a 2012), and mileage limit stays at 100kmi, but then again I’m thinking that $2,000 is a lot of repairs for a vehicle. Then again, the piece of mind is worth something to me, but is it worth $2,000?

Sajeev answers:

Is this adequate information to make a fair assessment of the situation? The sad reality is–much like how the 24 hour news cycle distills impossibly complex situations into easy to digest bits of polarizing bullshit–deeper investigation nets the truth. It won’t net you a Peabody award, it merely ensures you pick the best machine.

So you say the difference is the warranty. I say the difference is condition and longevity of wear items and THEN the modest bonus of a warranty on a non-European vehicle.

More to the point, pull up the CPO inspection paperwork on that unit, and get a PPI on the other one. Inspecting for obvious mechanical problems, accident damage, etc is still a good idea in this age of CARFAX and DIY forums, but I’m more concerned about those wear items.

  • A CPO Warranty doesn’t cover wear items, so how new are they? Tires, brakes, etc.
  • What did the PPI uncover about wear items?
  • Do both vehicles have a service history? If you get lucky, both were serviced by the dealer: the digital ink spilled is rather easy to spot with a visit to a Chrysler service drive.
  • Does the PPI make the non-CPO vehicle a better value…or worse value?
  • Learn how to inspect some of the basics of a PPI yourself, and feel confident you can answer the questions asked here.

No decision made, go back and do your homework. Or not: because the odds of making a horrible decision are less than likely. Short of major collision repair or flood damage, modern cars are pretty good.

Send your queries to sajeev@thetruthaboutcars.com. Spare no details and ask for a speedy resolution if you’re in a hurry…but be realistic, and use your make/model specific forums instead of TTAC for more timely advice.

Sajeev Mehta
Sajeev Mehta

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2 of 19 comments
  • Tjh8402 Tjh8402 on Nov 18, 2013

    I'm in a bit of a rush so sorry if I missed something in the OP or in the later comments which I haven't read. A lot depends on how long you plan to keep the vehicle and what the price differences is. You can buy the same extended warranties from Chrysler that you can on a PPO vehicle without buying it, probably will cost more though. I woud want one on a minivan, especially one that I planned to keep a while because of the high amount of wear on that transmission as well all the power operated doors and liftgate that I'm assuming the T&C has.

  • AlfaRomasochist AlfaRomasochist on Nov 18, 2013

    Nearly every 1-3 year old Chrysler minivan for sale is a former rental. Count on it. And yes, they do get abused by customers but I'm more worried about the way the lot jockeys start up the engine stone cold, redline it in every gear moving it from the front lot to the back lot (or the back lot to the front lot), then shut it down and walk away. I see it every time I go to the airport. So I'd suggest doing a Carfax to try and find the needle-in-the-haystack non-rental or try to find a 2013 on the lot that some poor dealer is desperate to move.

  • JOHN One is for sale on an ebay car donation site.https://www.ebay.com/itm/305579991767?itmmeta=01HYHVJ49MCC6HEWQY5AX9MX85&hash=item4725fca2d7:g:k9cAAOSw5V5mThFw
  • Scott So they are losing hundreds of millions of dollars and they are promising us a “Cheaper EV”? I wonder how that will look and feel? They killed the Fiesta because they claimed that they couldn’t make a profit on them and when I bought the first one in late 2010 they couldn’t deliver the accessories I wanted for it! Then I bought a 2016 Fiesta ST and again couldn’t get the accessories for it I wanted. They claimed that the components were going to be available, eventually. So they lost on that one as well! I don’t care about what they say anymore. I’ve moved on to another brand.
  • Michael S6 CX 70 or 90 will not be on my buying list. Drove a rental base CX 90 and it was noisy and the engine noise was not pleasant. Ride was rough for a family SUV. Mazda has to understand that what is good for Miata isn't what we expect in semi luxury SUV. My wife's 2012 Buick Enclave has much better Ride and noise level albeit at worse gas millage. Had difficulty pairing my phone with Apple CarPlay
  • Michael S6 What is the metric conversion between one million barrels and the number of votes he expects to buy.
  • NJRide This could give Infiniti dealers an extra product maybe make it a sub brand
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