By on May 25, 2018

2006 Ford Fusion Interior, Image: Ford

Mike writes:

Hi Sajeev,

I have a 2008 Ford Fusion V6 AWD with about 101,000 miles. Like many cars, it is one of the vehicles recalled under the massive Takata airbag recall/fiasco. The first recall letter I got from Ford said the car was subject to the recall and that they were still sourcing parts with no timetable for repair. The second letter advised that no one ride in the front passenger seat until repairs were made, but they still didn’t have a timetable for parts and/or repair.

After a few months I got sick of waiting for Ford to contact me, so I contacted them – through chat – and asked what Ford was doing to help/compensate owners of recalled cars. Initially they had nothing to offer. After a few tries Ford agreed to give me a free loaner until my car was fixed. After about a month of back and forth with the dealer, they finally arranged a loaner. I dropped my car off and picked up the loaner – super easy.

My concern is that now my car is just sitting at the dealership, they have no estimate when the airbag parts will come in. Should I be concerned that my car is just sitting there? (Read More…)

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