By on March 5, 2018

keys car sale

You’ve just taken your vehicle to the dealership for servicing and find yourself in need of a loaner car. Fortunately, the vehicle is still under warranty and you should be able to get into something without too much trouble. This does not mean loaner vehicles aren’t a major stressor for the dealerships providing them, and it doesn’t guarantee you a car.

Small dealers likely won’t have a surplus of such vehicles and may attempt to bar you from access, especially if you didn’t originally purchase your automobile from that particular store. Luxury brands are more likely to fork over a loaner to keep customers happy. Of course, they want something representative of the brand, not some random hunk of junk sitting idle on the lot. Maintaining a loaner fleet is tedious and opens dealers to all manner of additional expenses they’d rather not have to deal with. It’s expensive and people tend to bring back the vehicles on their own time, not when the dealer needs it for someone else.

So what’s a high-end automaker to do when a customer needs a replacement vehicle while theirs is in the shop? Think laterally. It turns out there’s a multitude of loaner alternatives currently being vetted by dealers, some of which don’t involve providing a replacement vehicle at all.  (Read More…)

Recent Comments

  • ajla: “the rule that prior to going to a car dealership, always study the FBI’s most wanted list first.”...
  • ajla: “via telephone” “Kim says he asked for a set of floor mats to be thrown in with the...
  • dukeisduke: Shady dealings in the F&I office? The hell you say! Shenanigans like this are probably even more...
  • DenverMike: That’s a good one! The whole thing is an ad by Toyota, get real. The article was authored by Tim...
  • mcs: My son’s Toyota salesman was definitely a crook. In addition to trying to screw him on the paint...

New Car Research

Get a Free Dealer Quote

Who We Are

  • Adam Tonge
  • Bozi Tatarevic
  • Corey Lewis
  • Jo Borras
  • Mark Baruth
  • Ronnie Schreiber