Our U-Haul U-Box Saga Finally Comes to a Satisfactory End

Last week, I wrote about our dramas and dilemmas with U-Haul’s newest product/service, U-Box, which we decided employ for our move from Nova Scotia to Ontario.

I tweeted out the link and made sure to mention the U-Haul Customer Service Twitter account.

This is what happened.

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U-Haul U-Box Review - Box of Lies

Kleenex is to facial tissue as Google is to searching the web; as Coke is to any soft drink in Metro Atlanta; as Nintendo was to video gaming in the ’90s.

In that vein, U-Haul is the Kleenex of moving vans.

At the beginning of each month, you’re bound to see at least five orange-and-white U-Haul misery machines piloted by sweaty-faced individuals attempting to transport their belongings, which they’ve hoarded over the last X number of years, to their new abodes. Their faces tell the tale: Moving is horrible. Everything about it is a nightmare. And U-Haul is intrinsically part of that nightmare.

But U-Haul doesn’t do just moving vans, trucks, and trailers.

During our move from Nova Scotia, on Canada’s Atlantic coast, to Oshawa, Ontario, some thousand miles to the west, we decided to give U-Haul’s newest product a whirl. It’s called U-Box and it promises to alleviate the needless torture of long-distance moving.

Promises are made to be broken.

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  • Arthur Dailey The longest we have ever kept a car was 13 years for a Kia Rondo. Only ever had to perform routine 'wear and tear' maintenance. Brake jobs, tire replacements, fluids replacements (per mfg specs), battery replacement, etc. All in all it was an entirely positive ownership experience. The worst ownership experiences from oldest to newest were Ford, Chrysler and Hyundai.Neutral regarding GM, Honda, Nissan (two good, one not so good) and VW (3 good and 1 terrible). Experiences with other manufacturers were all too short to objectively comment on.
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  • MaintenanceCosts I don't think any other OEM is dumb enough to market the system as "Full Self-Driving," and if it's presented as a competitor to SuperCruise or the like it's OK.
  • Oberkanone Tesla license their skateboard platforms to other manufacturers. Great. Better yet, Tesla manufacture and sell the platforms and auto manufacturers manufacture the body and interiors. Fantastic.
  • ToolGuy As of right now, Tesla is convinced that their old approach to FSD doesn't work, and that their new approach to FSD will work. I ain't saying I agree or disagree, just telling you where they are.