By on November 5, 2019

In reading this website, you’ve no doubt come across paranoid rants about automotive companies vacuuming up your personal data as connected cars become the norm — often written by yours truly. Frequently bleak, they address a multitude of concerns we believe will only get worse before they can get better.

A large part of that has to do with automakers seeing the potential of leveraging customer data, like so many tech companies have before them. But elected (and unelected) officials also seem to have a loose grasp of the technology and its potential ramifications. When the Department of Transportation initially approved self-driving vehicles for public testing, the guidelines were loose and largely dependent upon self-reporting — few wanted to stand in the way of developing systems that might someday save lives.

However, manufacturers are now beginning to issue over-the-air updates, perpetual internet connectivity, gamification, and in-car marketplaces (complete with advertisements). While the new technology has opened up new doors for customer experiences and corporate revenue, it’s accelerating at a pace that’s difficult to track. As a result, lawmakers in Massachusetts and California are starting to get antsy. The former hopes to address how data will be handled in accordance with the state’s right-to-repair laws. The latter is more directly concerned with privacy.  (Read More…)

By on October 15, 2015

TeslaRepair

Tesla Motors has been proud to state its focus is on selling cars and not trying to make profit from their service centers — but the real world results prove otherwise.

I stumbled on a thread where a Tesla owner with a failed part was able to purchase a replacement from the EV manufacturer. However, and this is key, Tesla would not supply instructions for installing it.

Tesla’s direct sales structure and independent nature allows it to bypass almost all regulations and agreements currently in place relating to service information and repair software. These regulations and agreements exist to allow owners and independent shops to have the same information and diagnostic tools as dealers so they have the ability to perform repairs properly on their own.

Tesla wants no part of it.

(Read More…)

Recent Comments

  • Hogey74: You are exactly wrong. Australia is hugely worthwhile. It missed the GFC, has a huge car fleet for the...
  • Hogey74: This has been coming since the mid 2000s. At that time, Holden, despite it’s small size was the most...
  • EBFlex: Had to be. Only way we could reach this level of sheer incompetence.
  • DenverMike: It’s fun to watch GM eat itself.
  • TS020: An Alpina that competes with the Panamera hybrid would be lovely.

New Car Research

Get a Free Dealer Quote

Who We Are

  • Timothy Cain
  • Matthew Guy
  • Ronnie Schreiber
  • Bozi Tatarevic
  • Chris Tonn
  • Corey Lewis
  • Mark Baruth