Tag: recalls

By on June 10, 2019

It’s not good PR for a brand hoping to snap up wary would-be converts, but it does suggest that Audi’s quality management apparatus is at least partly up to snuff.

On Monday the German automaker announced a voluntary recall of 540 E-Tron SUVs sold in the United States out of fear that a glitch could spark a large and hard-to-control fire. The E-Tron, a fully electric midsize SUV with a (happily) conventional appearance, saw its first full month of U.S. sales in May, moving 856 units. (Read More…)

By on June 7, 2019

2019 RAM 1500 front quarter

It’s a bad week for owners of current- and older-gen Ram pickups, assuming they’re safety conscious and have busy summer schedules. Fiat Chrysler Automobiles launched two recalls this week targeting its full-size trucks; the latest being a voluntary callback of nearly 343,000 2019 and 2020 Ram 1500s over a software glitch that could disable airbags and seat belt pretensioners.

Then there’s the voluntary recall of old-gen Ram 1500s from the 2018 and 2019 model years (Ram “Classic” for 2019) that could drop their driveshaft while driving. (Read More…)

By on May 21, 2019

As ride-hailing services utilize the personal vehicles of contractors, rather than a commercial fleet of their own, repairs and recalls have to be handled by individual drivers. While it shouldn’t be a revelation that some recalls fall through the cracks, Consumer Reports is concerned that the ratio of unaddressed safety issues are unbecoming of companies pushing multibillion-dollar IPOs.

“Uber and Lyft are letting down their customers and jeopardizing their trust,” suggested William Wallace, products policy manager for Consumer Reports. “Uber’s website says people can ‘ride with confidence,’ while Lyft promises ‘peace of mind,’ yet both companies fail to ensure that rideshare cars are free from safety defects that could put passengers at risk.”  (Read More…)

By on May 12, 2019

Subaru Legacy 2018 Logo Emblem Grille

Subaru may be getting too big for its britches. Despite seeming like it was positioned for nearly incalculable growth at the start of last year, the automaker’s latest financial report showed the period was actually plagued with problems. Over the full fiscal year, which ends on March 31st for Subaru, the company basically showed that its operating profit had been cut in half.

How could this have happened? Subaru’s commitment to all-wheel drive has given its sales a shot in the arm as the crossover craze has escalated and it has one of the best reputations in the business. Seriously, ask any automotive layperson what they think of the brand and they will almost always have something positive to say. However, for all of its presumed advantages, the company is reporting a 48.5-percent decline in operating profit (to 195.5 billion yen) and a 6.3-precent loss of global sales volume.  (Read More…)

By on April 19, 2019

2016 Dodge Dart, Image: FCA

The Dodge Dart rolled unceremoniously out of the Fiat Chrysler stable after the 2016 model year, but the automaker now worries it may roll out of owners’ driveways.

Fiat Chrysler is recalling 298,439 Darts in the United States, 20,117 in Canada, and 3,400 in Mexico to fix a shift cable that can detach from the transmission, potentially leaving the car stuck in a gear that isn’t “park.” (Read More…)

By on April 1, 2019

2011 Hyundai Sonata

This isn’t an April Fools joke, sadly, for Hyundai and Kia Motors. After years of investigations and the recall of over 2.3 million models, Hyundai’s engine controversy has sparked a National Highway Traffic Safety Administration Agency probe into nearly 3 million vehicles.

Immediately preceding the weekend, Hyundai recalled 16,487 Velosters to mend a software glitch that could lead to stalling and fires. The automaker just can’t seem to turn down the heat on a quality issue that simmered for years before boiling over. (Read More…)

By on March 11, 2019

2017 Alfa Romeo Giulia Quadrifoglio - Image: FCA

Fiat Chrysler is recalling around 60,000 Alfa Romeo models on the global stage to prevent the adaptive cruise control system from taking owners on an unwanted ride.

The recall covers the entire lifespan of the Giulia sedan and Stelvio SUV (2017-2019). Due to a software error, the cruise system in those models could continue operating, and even accelerate, after the driver taps the brake. (Read More…)

By on March 1, 2019

Expanding by leaps and bounds in the new millennium, Subaru effectively quadrupled its share of the U.S. market in the process. However, most of its production growth occurred in the last decade — leading to quality control problems unbefitting for a company that prides itself in sharing the same love as its customers.

Recalls are to be expected. No automaker can escape faulty components forever. But the frequency and scope of Subaru’s recalls (and scandals) over the past few years are especially bothersome, as they hint at an inability to catch mistakes, or perhaps a willingness to cut corners, as the company’s production volume targets the stratosphere. A new recall looming on the horizon will probably be the company’s largest to date.  (Read More…)

By on March 1, 2019

Kia Soul

After roaring out of the recession with revamped offerings and soaring sales, Hyundai and its Kia sister brand now face a seemingly endless slew of recalls. The latest involve a trio of popular crossovers, with the automaker warning of potential engine damage if the matter goes unaddressed. (Read More…)

By on February 20, 2019

2011 Hyundai Sonata

In 2017, United States safety regulators opened a formal investigation into the recall of roughly 1.7 million vehicles built by Hyundai Motor Co and its affiliate, Kia Motor Corp, after being tipped off by a former employee. The informant claimed the automaker wasn’t handling the issue properly. That same year, South Korean civic group YMCA filed a complaint with local prosecutors alleging the automakers delayed fixing engine defects that prompted the same recalls.

According to Reuters, South Korean prosecutors raided the offices of Hyundai Motor Group’s quality division in Seoul on Wednesday. While the investigation concerns the company’s Theta II engines, both investigations seek to nail down a timeline of the recalls and establish whether or not Hyundai handled the situation responsibly.  (Read More…)

By on February 13, 2019

2013 Ford F-150, Image: Ford

Ford Motor Company announced a recall of 1.48 million F-150 pickups Wednesday, the latest callback related to a six-speed automatic transmission that can suddenly crash-dive to first gear.  (Read More…)

By on February 7, 2019

Ahead of production of its all-new 2020 Ford Explorer, Police Interceptor Utility, and Lincoln Aviator at the Chicago Assembly plant, Ford is greasing the wheels with a $1 billion cash injection, adding 500 jobs in the process.

The money, destined for both Chicago Assembly and a nearby stamping plant, will ensure three crucial products make it to showrooms and law enforcement fleets by summer. As Ford plays Santa Claus, another important product — one which went on sale just last month — is now under recall. (Read More…)

By on November 9, 2018

2018 Subaru Outback grey - Image: Subaru

Subaru is recalling nearly 229,000 late-model vehicles over an issue that could result in vehicles unexpectedly stalling. While this is a very different issue from October’s recall notice, which dealt with roughly 400,000 vehicles globally, both could leave you stranded on the side of the road.

The new recall involves software gremlins inside the 2018 Outback and Legacy. According to the NHTSA’s report, the low-fuel warning light may not issue a warning at the appropriate fuel level. Likewise, the anticipated range may overestimate the number of miles you have left before needing to refuel. This could elevate the risk of a crash in certain situations, but the most likely outcome is the vehicle sputtering before you’ve had the chance to gas up.  (Read More…)

By on November 8, 2018

Image: Kia Motors

A hearing that was expected to bring together representatives of Hyundai and Kia and the Senate Commerce Committee, scheduled for November 14th, has been called off.

The committee hoped to gleam information and answers on reports of engine fires in certain Hyundai/Kia products — a long-burning issue, pardon the pun, that’s increasing ever greater attention, especially from public safety groups. Recent media reports made it look like representatives didn’t plan to attend. (Read More…)

By on November 5, 2018

2019 Subaru Ascent duo - Image: Subaru

Subaru reported an operating loss in its most recent fiscal quarter, with recalls and regulatory scandals in its home market dragging the company into the red. The company said it lost $22 million in the quarter ending September 30th, a departure from last year’s $816.3 million operating profit. Meanwhile, global volume fell 6 percent.

In the company’s largest market — the United States — it was an entirely different scenario, with American buyers conspiring to give the brand its 83rd consecutive year-over-year sales increase. A record for October, too, but that’s sort of a given. Very nice of those buyers, but the credit really belongs to the Ascent crossover. (Read More…)

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