By on July 1, 2020

When it comes to activism, it’s best to choose your battles carefully. Fortunately, there aren’t too many causes within the auto industry and most are easy to get behind.

Even though environmental activists sometimes find themselves at odds with reality, their hearts are usually the right place, and they’ve encouraged automakers to try new and interesting things with transportation. Safety advocates can likewise go overboard, but we wouldn’t have seen cars get dramatically safer (or heavier) since the 1970s if they hadn’t.

Our favorite has to be consumer advocacy, however. With the exception of the occasional predatory lawsuit looking to take advantage of a dumb corporate decision, there’s precious little to scoff about. It also tends to overlap with our pet peeves by decrying bad business practices within the industry. Case in point, the Consumer Access to Repair Coalition has recently asked Congress to rethink how vehicular data is shared — noting that automakers shouldn’t need real-time monitoring for repairs and that the technology likely poses an unnecessary security risk.  (Read More…)

By on November 5, 2019

In reading this website, you’ve no doubt come across paranoid rants about automotive companies vacuuming up your personal data as connected cars become the norm — often written by yours truly. Frequently bleak, they address a multitude of concerns we believe will only get worse before they can get better.

A large part of that has to do with automakers seeing the potential of leveraging customer data, like so many tech companies have before them. But elected (and unelected) officials also seem to have a loose grasp of the technology and its potential ramifications. When the Department of Transportation initially approved self-driving vehicles for public testing, the guidelines were loose and largely dependent upon self-reporting — few wanted to stand in the way of developing systems that might someday save lives.

However, manufacturers are now beginning to issue over-the-air updates, perpetual internet connectivity, gamification, and in-car marketplaces (complete with advertisements). While the new technology has opened up new doors for customer experiences and corporate revenue, it’s accelerating at a pace that’s difficult to track. As a result, lawmakers in Massachusetts and California are starting to get antsy. The former hopes to address how data will be handled in accordance with the state’s right-to-repair laws. The latter is more directly concerned with privacy.  (Read More…)

By on November 22, 2017

uber volvo

In the midst of Uber Technologies’ corporate restructuring and cultivation of a squeaky-clean new image, the ride-hailing company was apparently hiding a dark secret. Striving for transparency, the company has now confessed that hackers stole the personal information of 57 million customers and drivers in October of 2016.

The coverup, apparently conducted by the firm’s chief security officer and another staff member, involved over $100,000 in payments to the hackers in the hopes to keep them quiet. The data lost included names, email addresses, and phone numbers of around 50 million Uber riders across the globe. Another 7 million drivers were also subjected to the digital attack, with over half a million of those losing their driver’s license numbers.  (Read More…)

By on September 11, 2014

IntelliDrive-chart

As V2V and V2I technologies slowly make their way through the testing phase and into the mainstream, there could come a day when your commute will go more smoothly than it stands at the moment. That convenience, however, could come at the price of your personal information.

(Read More…)

By on June 5, 2010

The NHTSA has definitely shut down on-line access to attachments in their Office of Defect Investigation complaint database. It’s about time, but it isn’t enough. To quote Kris Kristofferson, the database has always been “a walking contradiction, partly truth and partly fiction.” The database has been abused for political propaganda purposes. Now, that it has served its purpose, the database is being shut down. Partially. They have locked away the only content that is of real value: The evidence. We preserved some. To show you what you will be missing. (Read More…)

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