Tag: multimedia

By on September 27, 2019

Tesla owners who purchased Full Self-Driving Capability or Enhanced Autopilot from the company will soon be able to enjoy new self-driving functions. Software Version 10.0 is officially out for the Model X, S, and 3 — adding new driver assistance features, navigation settings, multimedia libraries (music, movies, video games), security options, and a new karaoke mode.

Since the enhanced Autopilot features are the most notable by far, let’s begin there. Tesla’s new “Smart Summon” feature enables the vehicle to navigate through a parking lot sans driver, so long as the car is within sight. “It’s the perfect feature to use if you have an overflowing shopping cart, are dealing with a fussy child, or simply don’t want to walk to your car through the rain,” Tesla said in its Version 10 announcement.

However, the automaker noted that customers remain responsible for their vehicle’s actions and should be aware of the car and its surroundings at all times. If you didn’t purchase Enhanced Autopilot or Full Self-Driving Capability, then there’s nothing to worry about. Smart Summon is only available if you’ve already bought into one of Tesla’s advanced driving suites. Version 10.0 does come with updates for everyone, though. (Read More…)

By on September 18, 2018

J.D. Power and Associates is supremely interested in multimedia systems these days. In fact, in now incorporates audio, communication, entertainment, and navigation (ACEN) into its initial quality study. If an automaker wants one of J.D. Power’s tombstone-shaped awards, it now has to ensure its multimedia equipment isn’t vexing to consumers. Unfortunately, ACEN has proven the most problematic category for new vehicle owners since its addition to the annual survey three years ago.

The research and marketing firm recently decided to break out its ACEN scores to see which vehicles had the best infotainment systems. However, in this instance, what constitutes superior hardware is simply a lack of customer complaints. For J.D. Power, multimedia system quality is determined by the number of problems experienced per 100 vehicles over the first 90 days of ownership.

Since potential problems include everything from technical failures and overall features to how well the system was explained by the dealer and plain general satisfaction, decoding what makes a particular system truly bad is difficult. But a lower frequency of complains always means a better product. Which models shined the brightest?  (Read More…)

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