By on June 25, 2020

2019 Dodge Challenger T/A 392

Come again? Yes, that’s the finding of J.D. Power’s latest Initial Quality Study, which examines consumer complaints over the first 90 days of vehicle ownership. As you can already see, there was plenty of disruption in the 2020 study.

Tesla, darling of both the tech and green crowds, finished dead last in the study, which ranks brands and individual models by problems experienced per 100 (PP100) vehicles. That finding comes with a caveat, however. (Read More…)

By on June 20, 2018

2017 Genesis G90 - Image: Genesis Motors

This wouldn’t have happened in the late ’80s, that’s for sure. J.D. Power’s 2018 Initial Quality rankings, amassed from problems reported by owners over the first 90 days of vehicle ownership, shows the area south of the 38th parallel as the Land of Least Annoyance.

The fresh-faced, fledgling Genesis brand took the top spot in this year’s rankings with 68 problems reported per 100 vehicles, followed by Kia in second place (72 problems) and Hyundai in third (74 problems). You might say Hyundai (Motor Group) excelled. (Read More…)

By on June 22, 2017

2017 Kia Niro Hood Badge Closeup, Image: © 2017 Mark Stevenson/The Truth About Cars

The 2017 J.D. Power Initial Quality Study scores are in and Kia was awarded top honors for the second year in a row.

The Kia Forte, Cadenza, Niro, Soul, and Sorento were all winners in their categories, outperforming opponents like the Chevrolet Cruze, Toyota Avalon, Kia Sportage (yep, another Kia), Ford C-Max, and Toyota Highlander, respectively. (Read More…)

By on June 22, 2016

JD Power

If you’re planning to buy a new vehicle this year, J.D. Power wants you to know you’ll probably happier in a Kia than a Porsche.

Well, maybe less annoyed. By the little things. On average. That’s one takeaway from the firm’s annual ranking of automotive brands based on consumer complaints logged during the first 90 days of ownership.

This year’s J.D. Power U.S. Initial Quality Study is good PR for many automakers, considering 21 of the 33 brands moved up in the rankings this year, including those in the Big Three. Domestic brands collectively recorded a lower problem tally than their foreign competition, a feat only accomplished one other time in the study’s three decade history. (Read More…)

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