By on February 28, 2020

Pretty much anytime automotive data acquisition becomes the topic of discussion, we have to take time to mention customer protections and ask where the line for privacy should be drawn. With social media firms making a mint off the process online and automakers conducting major moves to likewise leverage personal data, it’s practically a nervous tic at this point.

Hoping to get out ahead of some of the potential problems arising from issue, California enacted new consumer protection laws that came into effect at the start of the year.

The California Consumer Privacy Act (CCPA) aims to give individuals greater control over the personal data being harvested. Most of this is supposed to be done by allowing consumers to request what kind of information is being collected, ask where it’s going, and the ability request that the subsequent sale or continued acquisition of personal data cease. However, CCPA contains provisions for customers to ask a company to delete all information it has stored on them, as well as rules prohibiting any discrimination related to a person exercising their privacy rights.

Frankly, it all sounds rather good to someone who prattles endlessly about data privacy rights, but it’s also causing problems for the automotive industry. (Read More…)

By on December 18, 2019

Vehicular privacy is one of those things we never thought we’d have to gripe about but, as automotive connectivity becomes the norm, it’s become one of the most nagging issues in the industry.

Taking a cue from tech giants like Google, Facebook, and pretty much every other website you’ve ever connected to, automakers have begun leveraging customer data on a massive scale. Always-on internet connections exacerbated this problem (feature?), but it’s extremely difficult to tell exactly what kind of information is being shot up into the cloud before ending up at a manufacturer’s data center.

While we’ve seen cars hacked for the purpose of assessing how they’d stand up to malicious entities bent on wreaking havoc, few have attempted to decode the surplus of information emitted by your vehicle. We know this because people would probably be pretty upset to learn of the pathetic level of anonymity currently afforded to them. Despite spending tens of thousands of dollars on a new vehicle, privacy is rarely considered standard equipment.  (Read More…)

By on November 12, 2019

Toyota and Japanese weather information provider Weathernews Inc. have been running tests aimed at improving the accuracy of rain forecasts by using driving data from connected cars — or, more specifically, their windshield wipers. Based on the assumption that wiper operations correspond with the presence of precipitation, matching the severity to speed settings, the pair feel they can leverage customer information to close info gaps created by low-altitude rain clouds that are difficult to track.

With an official announcement issued earlier this month, both companies are framing this as an effective way to bolster roadway safety and offer new services to its customers. But it also raises the usual round of privacy concerns re: connected vehicles, while potentially offering some interesting and useful features — like localized flood warnings and other traffic advisories.  (Read More…)

By on November 7, 2019

With automotive connectivity kicking down the door to new sources of revenue, General Motors’ OnStar has already undergone a few changes since its debut in 1997 model-year Cadillacs. We’ve criticized some of the most recent ones, annoyed that GM is trying to utilize driving data to turn people into both master and slave. Last year, CEO Mary Barra said the automaker would expand into areas “that will generate revenue and profitability as we leverage the connectivity and then the ability to monetize data both in the vehicle and sharing it with other companies.”

While we can’t say we’re fond of her position, it’s likely to make the company heaps of cash. Tweaking automobiles to emit a constant stream of data back to headquarters does have its advantages, and businesses are, unsurprisingly, keen to capitalize on them. On Thursday, General Motors announced the launch of OnStar Vehicle Insights — a new telematics tool for fleet owners and operators.

The new management service seems cool, but the foundation it’s built upon might make you a bit uneasy. And it’s technically already inside your vehicle, assuming you own a GM product that’s less than five years old. You just have to pay to gain access.  (Read More…)

By on November 5, 2019

In reading this website, you’ve no doubt come across paranoid rants about automotive companies vacuuming up your personal data as connected cars become the norm — often written by yours truly. Frequently bleak, they address a multitude of concerns we believe will only get worse before they can get better.

A large part of that has to do with automakers seeing the potential of leveraging customer data, like so many tech companies have before them. But elected (and unelected) officials also seem to have a loose grasp of the technology and its potential ramifications. When the Department of Transportation initially approved self-driving vehicles for public testing, the guidelines were loose and largely dependent upon self-reporting — few wanted to stand in the way of developing systems that might someday save lives.

However, manufacturers are now beginning to issue over-the-air updates, perpetual internet connectivity, gamification, and in-car marketplaces (complete with advertisements). While the new technology has opened up new doors for customer experiences and corporate revenue, it’s accelerating at a pace that’s difficult to track. As a result, lawmakers in Massachusetts and California are starting to get antsy. The former hopes to address how data will be handled in accordance with the state’s right-to-repair laws. The latter is more directly concerned with privacy.  (Read More…)

By on May 31, 2019

With China having become the world’s largest automotive market by individual sales, it’s worth keeping tabs on it for burgeoning driving trends. While that’s predominantly revolved around electric vehicles, the People’s Republic also has pretty strict driving rules backed by some of the tightest monitoring of a civilian population imaginable. China is setting up a vast surveillance system that tracks every single one of its 1.4 billion citizens and is adapting it for use in its new “social credit system,” which sounds like the most Orwellian thing in existence.

The system is intended to publicly shame criminals, debtors, jaywalkers, and those with “controversial” political views while monitoring their every move but it’s also doing a fine job of making life harder for drivers.  (Read More…)

By on April 30, 2019

With mobile phones now a ubiquitous part of modern-day life, distracted driving has ballooned into a legitimate public safety problem. Alarming studies continue to pour in, with many claiming that driver cell phone use is likely underreported by authorities in crash reports. It’s hard to quantify, especially since nobody wants to admit that their moment of weakness may have contributed to an accident.

Add in a National Highway Traffic Safety Administration survey that found 30 percent of drivers aged 21 to 34 believe texting doesn’t negatively impact their driving, and you’d be forgiven for picking up your keys with sweaty palms.

A new study claims the issue has only gotten worse, with drivers spending more time on their phone than ever before. However, the way the data was acquired is disconcerting in itself. Insurance companies are tapping traffic data startups to monitor people’s phones, and they’re already capable of tracking millions of American devices.  (Read More…)

By on September 27, 2018

The National Association of City Transportation Officials (NATCO) has joined Ford, Uber and Lyft to work with the data platform SharedStreets to glean a better understanding of America’s infrastructure. Their collective goal is to “make it easier for the private sector to work with cities around the world and leverage data to improve urban mobility.”

That means different things to different companies. For Uber and Lyft, aggregate data on passenger pickups and drop-offs could be useful in deciding where to deploy their vehicles. The information could also prove helpful in telling city planners how to best manage traffic patterns. Uber also said it would track speeders and what on types of roads people are more apt to drive dangerously.  (Read More…)

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