By on October 25, 2019
2018 Buick Regal TourX - Image: Buick
One of the great joys I’ve had over the last six years of writing for this site has been offering my advice (for what it’s worth) to the loyal readers of TTAC, the Best & Brightest. Nearly every person whose question I’ve answered has written to tell me that they appreciated what I’ve written in response to their advice, even if he or she didn’t follow it exactly. But today, I got an email from somebody who ended up feeling the sting from my words. Let’s hear from our friend Quincy and see if we can help him.
Hi Mark,
I was recently reading your article about the deals that could be had on left over inventory and I felt inspired to test the waters. My local Buick dealer in Metro Detroit had a 2018 Regal TourX Preferred in silver with a MSRP of $36k and I was happy to take it home for $23.5k before TTL. However, the honeymoon came to a screeching halt as I was introduced to the concept of lot rot. Back to the dealer for new brakes. To make a long story short, the driver’s front wheel came off during the technician’s new brake road test and moved in a generally northeast pattern towards the A-pillar. With only 444 miles, my car sits in the dealer’s back lot with a driver’s door impinged by a front fender. The only offer from the owner of the dealership is to let them repair the car in-house or they won’t cover the costs of the repairs. Do I really want the dealership that damaged the car to fix it? With no parts is sight (GM strike) and a damaged vehicle history, I’m finding the dealer’s offer leaves me less than satisfied. So what would you do in my shoes?
Thanks,
Quincy
Ugh. That sucks.

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