You may have read a first drive review of Volkswagen’s new flagship, the Arteon, earlier today, but you probably didn’t know the automaker is already offering discounts on the liftback sedan.

We’ve spoken of the difficulties VW faces in launching a large car in a crossover-hungry market; the addition of available all-wheel drive and a carefully disguised rear hatch doesn’t take away from the fact the Arteon is *not* an Atlas. Maybe a dealer cash incentive will help move this unfamiliar metal. (Read More…)

Unlike components used in new vehicle assembly, the finished product is not shipped to the customer in a just-in-time manner. There’s usually a healthy amount of dealer-ready vehicles on hand, though recent months has seen inventories slide into obesity. Extended downtime and shift cuts at assembly plants are one result of a bloated supply made worse by falling U.S. sales (Fiat Chrysler’s Windsor Assembly is just the latest victim), but autoworkers aren’t the only ones bearing the brunt.

Figures from the beginning of April shows the inventory problem is only getting worse, with pressure growing on the dealers tasked with selling these vehicles. (Read More…)

Comfortably secure in its Renault-Nissan Alliance embrace, Mitsubishi’s topmost desire is to see more dealerships in the United States. Ideally, a total of 400 by the end of this year. For dealers that actually sell Mitsubishis, product is top of mind — specifically, a truck.

Everyone’s getting into the game, yet Mitsubishi hasn’t fielded a pickup in the U.S. since the ill-fated Raider (a rebadged Dodge Dakota) met an ignominious end during the Great Recession. That’s expected to change now that Mitsu’s leading the midsize charge within the alliance. Still, those dealers can expect a long wait. (Read More…)

It’s an eventuality of car ownership. The odometer rolls around to a certain figure, a special orange light on the dash tells you there is an issue, or you hear a pow bang from somewhere underneath your automobile. Often, one or more of these is accompanied by a feeling of dread.

Today we talk horror stories from the often unpleasant experience everyone has in common: taking a car in for repairs.

(Read More…)

National Automobile Dealers Association chairman Wes Lutz doesn’t have much time for critics who claim traditional car dealers don’t want to sell you an electric vehicle. As EVs boast fewer moving parts and lower running costs, green car advocates often say dealerships view the vehicles as a threat to a business model that relies heavily on service visits for profit.

Not so, says Lutz. The parts that do move are the ones they profit from. (Read More…)

A major product shift and looming job cuts have some Ford dealers nervous about the future. Many would like to know what to expect under their showroom lights in the coming years, and this week brings an opportunity for the automaker to ease those worries.

Under Hackett’s leadership, communication often seems to take a backseat to vision, so the annual Ford dealer meet-up in Las Vegas brings with it high expectations of a great game of show and tell. (Read More…)

This week is the third and final installment of our QOTD series about cornering the used car market and finding the most bang for the buck.

We’re going all out for this finale, and giving you plenty of money to shop.

(Read More…)

You may recall news from earlier this year of All Pro Nissan and its associated dealers, most of whom starred in Episode #4391 of the seemingly never-ending series titled “Dealers Behaving Badly.”

At the time, the entities – owned in part by a consortium of former NFL players – were being taken to task by the captive finance arms of Nissan and Hyundai over allegations that parts of the dealer group sold hundreds of vehicles, worth more than $10 million, out of trust and also failed to repay floorplan loans.

So what’s the punishment for these alleged misdeeds? Why, another brand new dealership, of course!

(Read More…)

In last week’s Part 1 of this three-part QOTD series, we asked you to scan through the old brain box and offer up good examples of used cars for the budget-minded motorist, keeping your purchase within a stringent $8,000 budget. Today you’ll get a more generous sum of money, but you’ll also find yourself subject to heightened buyer expectations.

Let’s pick out some really tremendous used cars.

(Read More…)

Marketing materials aside, visitors to Audi dealers in the near future won’t see much of the new E-Tron crossover. They’ll have to ask about it first, and, if they’re in luck, there’ll be a demonstrator on hand.

Audi’s proceeding cautiously with its mass-market EV. For now, it’s only taking refundable reservations from customers, hoping that keeping the E-Tron out of the normal vehicle flow will help it turn a profit — a problem facing most EVs. (Read More…)

This week marks the first of a three-part QOTD series where we’ll discuss everyone’s favorite topic here at TTAC: used cars. And for this first installment, we’re on a tight budget.

(Read More…)

Spring might be a time of renewal, but fall is generally when old gives way to new on dealer lots. Not necessarily, though. If the “new” 2017 Fiat 124 Spider I recently spotted against a backdrop of 2018 Ram 1500s on my local FCA lot is any indicator, some brands have a tough time turning over a new leaf, so to speak. (Fiat’s problem is especially grim compared to other brands.)

Bloated inventories, scattered new model introductions, and a fickle buying public have made “new car season” less apparent than ever, and the problem seems to be growing worse. (Read More…)

Serious question: What kind of experience do you need in order to write credibly about the automobile? If you were to ask some of the autojourno Boomers, they might tell you that the minimum requirement would be the career path followed by my time-and-again boss, Larry Webster: engineering degree, followed immediately by a magazine employment history that starts at “road warrior” and ends at “E-I-C of the most solvent color rag in the business”.

Some people would say that my boon companion Sam Smith did it right: college degree, time as a professional BMW mechanic, many years as a self-funded club racer in concert with his experienced and mechanically knowledgeable father. I’d like to argue for my own path: mildly successful car salesman, F&I experience with multiple captive finance firms, ground-floor experience with automotive tech and production, eighteen years of motorsports with a sack full of wins and lap records.

Ah, but these are means and not ends. They are how and not why. They detail the pathway by which expertise is acquired but they are not expertise themselves. If you read everything that Larry and Sam and I have written, you would know a major percentage of the things we know, and then you would be free to go forth and apply that knowledge to future situations. All you would need at that point would be an ability to write.

You could get by with less. LJK Setright was frequently dead wrong but I’d rather read his mistakes than labor through Csaba Csere’s researched conclusions. Gordon Baxter was not a great pilot and he was a worse driver. As a teenager, I read the work of gunwriter Jeff Cooper until I knew much of it by heart; years later, a mutual friend confessed to me that Cooper was only just competent with a .45 caliber pistol.

This is what you cannot be and still succeed, not if there is any justice in this world or the next: ignorant and proud of it, stupid yet blase about it, stilted in prose but unwilling to fix it. Which brings us to this week’s question.

(Read More…)

At the end of the day, brand perception comes down to product, but no one likes visiting a dingy dealership. As the once-endangered Mitsubishi awaits a slew of lucrative new products (crafted with Nissan’s help), it figures it may as well begin sprucing up its dealer presence — not just in the U.S., but worldwide.

While the automaker’s U.S. division sits back and basks in the glow of June’s 46.2 percent year-over-year sale increase, head office is busy planning 5,000 renovations. (Read More…)

Having been on a few trips to the dealer lately, this question comes naturally. Well, not because any great thrills arose from my visit to the local Hyundai retailer, but older memories are often shaken loose through mundane experiences.

The dealer experience isn’t normally one that inspires an upturning of the corners of your mouth. Frankly, if I never had to walk into one again, I’d be a happy man. But joy — and terror — can be found in many places. Good or bad, what dealer test drive memory stands out in your mind? (Read More…)