Caroline Writes:
Good day Sajeev:
I was blessed to find your information on line. I am experiencing the exact issues mentioned on your site regarding my 2013 Volvo S60. Do you have any advice regarding the best way to handle this matter? Here are the details:
November 2015, I purchased a used 2013 Volvo S60 with 33,000 miles from a Volvo dealer. The car worked fine, within the last year (2018) the synthetic oil started burning out within 60-90 days. Synthetic oil changes are supposed to last for 7k miles. (my oil changes didn’t last for 1,000 mi). I have taken my car for servicing at the Volvo dealer. I searched the web and found my issue is a common issue with Volvo: Piston, Oil leaking, engine problems. There has not been a recall.
Dealer states they will cover parts, but I must pay $2900 for service hours. Why should I suffer penalty of $2900 for an international issue with the make and model of Volvo?
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