Tag: Car Buying

By on January 18, 2022

A new survey from Cox Automotive is suggesting that people are relatively pleased with their trips to the dealership these days — at least compared to the last few years. According to the team that’s been crunching the numbers over at Automotive News, “Buyer satisfaction with the shopping experience from the research stage through delivery dipped to 66 percent in 2021.” Back in 2020, respondents claimed they were happy 72 percent of the time. But in 2019 Cox was only getting 60 percent of shoppers to say they had an okay time buying a vehicle.

The uptick in 2020 is obvious. Showrooms were devoid of customers, production shortfalls hadn’t yet become the norm, and dealers were selling just about everything at a discount — keeping prices low until 2021 sent them into the stratosphere. However, the outlet still framed it as a win against 2019, suggesting that consumers are more satisfied with their shopping experience than before the pandemic. It also claimed that people who purchased vehicles online, the no-haggle alternative to going to a dealership to argue in a small room, tended to be happier overall.

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By on January 13, 2022

Sketches of the next bite-sized Honda surfaced this morning, showing a vehicle with an admittedly big gob but wearing proportions that are a smidgen less awkward than the machine which has been around now for very nearly a decade in some markets. If this were pre-pandemic times, we’d be bleating that a Right Spec would help buyers select the best of what’s being cleared out of dealer lots in favor of the new rig. That’s hardly the case these days.

Nevertheless, it’s entertaining to learn where the different trims land in terms of desirability. Let’s find out what’s on tap for the final model year of this HR-V generation

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By on August 5, 2021

I’m back with more boring used car content, a topic some of you apparently despise with a passion. Caution: More used-car discussion ahead, get out while you still can if this is the case! For the rest of you, let’s review the impractical car suggestions you’ve made that earned a spot on the Yes, I Like list.

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By on August 2, 2021

Today’s article is a follow up to the one from about a week ago, wherein I outlined my current used car shopping idea: something fairly impractical with two doors. The article racked up 195 comments thus far, and I’ve read them all and taken notes.

Let’s get down to your suggestions. First up are the cars I won’t be considering.

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By on July 23, 2021

It’s been a few weeks since I sold the Golf Sportwagen back to the dealership from whence it came, and it’s still there if any of you would like a very clean Golf with no present water issues. Since then, I find myself peering out the kitchen window at the empty driveway space where the Golf used to reside. And it makes me have many thoughts, impractical thoughts.

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By on July 15, 2021

In the concluding chapter of the Volkswagen Golf Sportwagen story the other day, I was asked by a frequent commenter to share some of the things I liked or would miss about the Golf now that it’s gone away. I’m thinking of those things now as I view its dealer listing, recently updated with many photos. They never did replace the cargo area trim panels, I can see the scratches from here!

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By on July 9, 2021

The appointment was made, and the Golf was in the shop for the headliner fixes and trim panel repairs after a most irritating morning appointment to trade keys. The same thoughts kept returning to mind continually, forcing me to consider a salient point: Did I want to continue with this sort of ownership experience years into the future?

Short answer? No.

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By on July 8, 2021

Last we left off in the Golf Sportwagen Ultimate Decision story, the appointment was set for corrections on the headliner and panel issues I’d pointed out as a result of the headliner service. A late June morning, already a hot and muggy day. Your author is seen waiting by the door.

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By on July 7, 2021

In our last installment of the Volkswagen Golf Sportwagen saga, I’d received the Golf back with some issues after its second headliner replacement in less than two years.

Let’s pick up from there, shall we? Today is Part I of… we’ll see how many.

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By on July 2, 2021

Carvana dealership, Image: CarvanaGiven the constant hassles of Volkswagen Golf ownership lately, and how every media outlet is shouting “Highest Used Car Pricing Ever” as loudly as possible, I’ve been pondering selling the Golf to a dealer. No Facebook idiots, no trade-in for something else, just a sale.

Here in The Current Year, there are many companies that purport to give you both the best deal possible and make the car selling process seamless. I found out this week what five such companies are like in the early stages.

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By on June 7, 2021

Hello! We’re back again with another installment of the Golf Sportwagen Follies. In our last update, I’d dropped off the Golf for its second new headliner after a sunroof drainage issue caused some considerable water damage. Just under two weeks later (this past Friday), I received the “All finished!” call from the dealer and went over to pick it up a couple of hours later.

What I found afterward was less than impressive. Let’s have a look, shall we?

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By on May 26, 2021

It’s time once again for an update in the Golf Sportwagen’s precipitation issue. Last we spoke, I’d noticed an initial musty smell in the Golf, and considerable headliner staining shortly thereafter.

After some delays in the service appointment process, my local VW dealer has a solution for me.

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By on May 10, 2021

Well hello! It’s been over a year since we’ve had an update on the 2019 VW Golf Sportwagen seen here. In our last installment, I was filled with optimistical-ness at the prospect of years of trouble-free ownership. After all, surely all the kinks were worked out on this end-of-model Golf that was in production since 2013.

Spoilers: I was wrong.

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By on March 22, 2021

Buying a new car usually requires visiting a dealership.  That puts you at a disadvantage: You’re on foreign soil, and they know you don’t know your way around.

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By on December 22, 2020

Well friends, it’s been an entire year since I purchased a CPO Golf SportWagen, and it’s time for an ownership update.

Do you expect I’ve had any more issues since we last spoke?

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Recent Comments

  • tonycd: I don’t think J.D. Power is inaccurate. I just think they’ll do a survey that frames the question...
  • tonycd: Agreed, Arthur. EB’s post is the product of quite a lively mind. Not quite sure where the gratuitous...
  • Arthur Dailey: @ArtV: True. In the USN he served his country with distinction. However being a ‘good...
  • tonycd: “Why are heated seats part of an add-on option package?” For the same reason that a radio used to...
  • Arthur Dailey: @EB: you really don’t get out much do you?

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