In a rare victory for television, General Motors was forced to pull one of its obnoxious “Real People” ads earlier this week after Ford, Toyota, and Honda cried foul over its claims. If you missed our earlier coverage, the gist was that GM stated Chevrolet was the more dependable brand by surprising rival owners — who were definitely not paid actors — with totally reliable data…
One of the biggest problems with the spot was that the reliability-related praise heaped on Chevrolet’s vehicles was, in many cases, supported by data obtained from previous-generation vehicles. That gave the annoyed automakers solid footing to call the commercial misleading and deploy their lawyers. Earlier this month, GM’s legal team was sent a letter demanding the company stop making the reliability claims in its television campaign and was given until January 14th to respond to the demands.
General Motors ultimately responded by saying the ad had already stopped airing nationally and that it would be removed from local markets in the coming weeks. It noted that it stood by the claims. Then, earlier today, it also removed the commercial from the internet. (Read More…)
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