Tag: Blue tec

By on February 12, 2016

Bentley Export courtesy of armstrongrelocation.wordpress.com

There’s not a more uncomfortable phone call for a car dealership’s finance manager to make then asking a customer to come back to have their finance or lease contract rewritten. This is typically caused by sales managers — the people most despised by finance departments — who spot deliver a vehicle based on their wrong guess about the rate or term a lender would approve the deal. Needless to say, the vast majority of these rewrites result in a higher monthly payment for the customer.

A couple of years ago, a finance manager at a Los Angeles Mercedes-Benz dealer told me and a Mercedes-Benz Financial colleague of mine about the day he picked up the phone to fix the opposite situation: the dealership had miscalculated the taxes on a client’s lease on a black ML350 Bluetec SUV and they needed the client to return and sign a new lease agreement reflecting payments of $14 per month lower than the original contract.

He called the customer with the good news only to hear, “No no no! Payment good. Payment good. We OK!”

After he hung up, he thought, “We just got snookered. That ML is probably on a slow boat to China and the factory is going to kill us.” (Read More…)

Recent Comments

  • Inside Looking Out: You all do not get the idea behind Uber/Lyft. It is the ride SHARING. It is not a taxi and...
  • j lu: Funny…. To clarify, I registered with TTAC some time ago and just received a new password. Nowhere in my...
  • Inside Looking Out: They are dressed as a gentlemen.
  • Inside Looking Out: What was the handwriting on the wall about, can you remind me? I wish I were there fifty years...
  • Vulpine: @Crosley: “As a side note, I have ZERO interest in subsidizing apartment dwellers with electric...

New Car Research

Get a Free Dealer Quote

Who We Are

  • Adam Tonge
  • Bozi Tatarevic
  • Corey Lewis
  • Mark Baruth
  • Ronnie Schreiber