#ShopRate

TTAC Commentator sastexan writes:

Hi Sajeev, I have to find a new mechanic – my former mechanic is permanently disabled (bad shoulder – he can’t even hold a gallon jug of milk with his right arm) and his old shop is just not responsive – or as competent as I demand. So, with great heartburn, I have to find a new shop for those repairs I am either unable or unwilling to perform myself: which is most since I do not have a garage or even a driveway, much less a lift or even jack stands as the street in front of our house is pretty well sloped.

The cars in question are my resto-mod 3.0L Contour SVT, my wife’s Camry and probably my mother in law’s Millenia S (with the weird miller cycle engine). I can tackle basic repairs with my car, but sometimes it’s just easier to have someone else do it.

How should one go about finding a new mechanic / shop? What questions do you ask to determine competence? I proved a long time ago that I knew more than my local Ford dealers (including causing service advisers to get fired due to my complaining about their ignorance – including yelling at one standing underneath my car on a lift arguing about the rear sway bars), but I am not opposed to company shops if I know the mechanics are competent and the rates reasonable.

Sajeev answers: